What are the responsibilities and job description for the Lead Care Professional position at Home Instead Senior Care?
Home Instead Lead Care Pros are passionate about caring for others, have a proven track record of providing quality care to clients, motivate others by being a positive role model, are respected by Care Pros and Key Players, continually demonstrate professionalism, and Live Home Instead.
Objective:
Each Lead Care Pro is expected to perform a variety of Caregiving duties, and various administrative duties including Care Pro On-Site Reviews.
Primary Responsibilities:
- Reflect the core values of Home Care Enterprises, LLC, dba an independently owned and operated Home Instead franchise.
- Provide a positive first impression to clients, their family members, and to co-workers.
- Contribute to a positive living environment to enhance a client’s quality of life.
- Maintain regular communication with the General Manager and office staff.
- Can provide all necessary non-medical services to our clients.
- Conduct and document 0n-site reviews of Care Pros as requested.
- Must be available to work within your availability in the event of a call out, no show, or new client start up.
- Availability schedule must include one weekend day each week to work in the admin. office, as needed.
- Can offer shadowing opportunities and hands-on training to Care Pros, as needed.
- Ensure Home Instead standards are met and upheld.
Secondary Responsibilities:
- Help with Quarterly Meetings, as needed.
- Conduct & document introductions between clients and Care Pros.
- Give updates for Client Plan of Care and assessments, as needed.
- Answer phone calls in office as a backup, when needed.
- Perform other duties as needed.
- Attend monthly One-on-One meetings with General Manager.
Education/Experience Requirement:
- High school graduation or equivalent.
- Caregiving experience includes skills such as hoyer lifts.
- Must possess a valid Caregiving license/certification (or be awaiting testing for certification)
- Must possess a valid driver’s license. Knowledge, Skills and Abilities:
Knowledge, Skills, and Abilities:
- Must understand and uphold the policies and procedures established by Home Care Enterprises, LLC, dba an independently owned and operated Home Instead Franchise.
- Must demonstrate professional oral and written communication skills, and the ability to listen effectively.
- Must have the ability to work independently, maintain confidentiality of information, and meet deadlines.
- Must have overall knowledge of the Senior Care Industry.
- Must demonstrate effective interpersonal skills as well as sound judgment and good decision-making skills.
- Must demonstrate discretion, integrity, and fair-mindedness consistent with company standards, practices, policies, and procedures.
- Must be patient and congenial on the telephone.
- Must be able to work a weekend day as required.
Job Type: Full-time
Pay: $22.00 - $24.00 per hour
Expected hours: 40 per week
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Mileage reimbursement
- Paid orientation
- Paid sick time
- Paid training
- Referral program
- Retirement plan
- Vision insurance
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
- On call
- Weekends as needed
Application Question(s):
- Do you have a clean driving record and can you pass a fingerprint background check?
- Do you have a valid driver's license, a reliable car and active insurance?
- Have you ever been employed as a caregiver in any capacity?
- Have you ever trained caregivers?
Work Location: In person
Salary : $22 - $24