Demo

Client Care Coordinator – Orange Park [Build Caregiver & Client Relationships]

Home Instead
Orange, FL Full Time
POSTED ON 3/6/2025
AVAILABLE BEFORE 6/5/2025

Are you the [1] sweet, reliable hard worker to connect with our clients?

Before You Apply! Do You Qualify? Make Sure...

  • You have a  bachelor's degree from an accredited University.
  • You have at least 2 years of experience in Home Care, Marketing, or Sales.
  • You are  professional, outgoing, and have great attention to detail.
  • You are  proficient with computer systems and comfortable working with software daily.
  • You have a valid Driver’s License and vehicle with insurance.
  • You can pass a criminal background check & drug test.

Sound like You? Click the Apply Now Button!

Your Schedule :  Monday – Friday (8am – 5pm)

The Client Care Coordinator is expected to perform a variety of duties in the coordination and maintaining of service for clients.

The Client Care Coordinator is responsible for scheduling clients and Caregivers in order to provide the highest quality service to clients with emphasis on creating extraordinary relationships.

Your Responsibilities!

  • Answer incoming calls in a friendly, professional and knowledgeable manner.
  • Create and maintain client and Caregiver schedules with an emphasis on creating high quality matches and the development of extraordinary relationships.
  • Monitor, mediate, and log all client and Caregivers activity utilizing the Saleforce software system.
  • Follow up with all client and Caregiver issues to ensure their problems are resolved.
  • Enter and maintain accurate client and Caregiver records in the software system.
  • Increase client loyalty to Home Instead by utilizing the consultative sales process to better meet our current client needs.
  • Follow up and communicate Caregiver and client issues to ensure problems are resolved.
  • Demonstrate open and effective communication with the franchise owner, colleagues, Caregivers, clients and family members.
  • Adhere to all company policies, procedures and business ethics codes and ensures that they are communicated and implemented within the team.
  • Your Benefits!

  • Competitive Salary and Performance-Based Incentives
  • Visual, Dental, & Medical Insurance
  • Paid Training
  • 401k
  • Supportive and Family Oriented Work Environment, more!
  • Join the fastest growing In Home Care Team in & around Orange Park, FL!

    Click Apply,  we’d love to see an Application from YOU!

    OrangePark #ClientCareCoordinator

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