Demo

Client Care Coordinator

Home Instead
Richmond, VT Full Time
POSTED ON 4/3/2025
AVAILABLE BEFORE 5/2/2025

Job Description

Job description

Job Title : Client Care Coordinator

This position is not remote.

Location : Shelburne, Vermont.

About Us : Home Instead provides compassionate care to seniors in their homes, enhancing their quality of life and assisting with daily tasks. Our Care Professionals are dedicated to making a positive impact in the lives of aging adults, whether in private homes or local care facilities.

Position Summary : We are seeking a dedicated Client Care Coordinator to join our team. This role involves meeting with potential clients and their families to discuss their needs and developing tailored service plans. The Client Care Coordinator will also conduct service inquiries, care consultations, and coordinate various aspects of client care.

Key Responsibilities :

  • Meet with potential clients and family members to discuss their needs and provide solutions in the form of a service plan.
  • Conduct service inquiries and care consultations as needed, following the consultative sales process.
  • Work with other team members to coordinate various aspects of a client’s care.
  • Conduct client / Care Professional introductions with new clients and new Care Professional shifts.

Requirements :

  • Strong computer skills, including data entry.
  • Healthcare experience desired.
  • Strong communication and interpersonal skills.
  • Creative problem solver in a fast-paced environment.
  • Must have a good driving record.
  • Attention to detail and follow-up is imperative.
  • High School Diploma or equivalent. Bachelor's degree preferred.
  • Must submit to background checks, DMV, and a pre-employment drug screening.
  • Benefits :

  • Regular rate : $22 to $25 per hour
  • Medical benefits.
  • Paid vacation.
  • Great team environment.
  • Work Schedule :

  • You must be able to commute regularly to 5 counties within Vermont (Franklin, Grand Isle, Chittenden, Addison, and Lamoille).
  • This position is not remote.
  • Monday to Friday, 8 : 30 am to 5 : 00 pm, occasional overtime available.
  • Occasional work-from-home opportunities.
  • How to Apply : Submit your online application and include your resume, cover letter, and references. If you do not include your resume you will not be considered for the position.

    Salary : $22 - $25

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