What are the responsibilities and job description for the Director / General Manager / Home Health Care position at Home Instead?
Are you a driven, results-oriented leader with a passion for sales, team building, and business development? Home Instead, Minnesota’s #1 in-home senior care organization, is seeking an experienced and motivated Director / General Manager to lead our Duluth, MN location. If you thrive on achieving goals, inspiring teams, and making a meaningful impact, we want to hear from you!
Position Overview
As the Director / General Manager, you will be responsible for driving sales growth, profitability, and operational excellence. You will lead a dedicated team to acquire new home care clients, recruit and retain caregivers, optimize scheduling, and enhance client satisfaction. This role reports directly to the company President and requires a proven track record of leadership success.
Key responsibilities include:
- Meeting and exceeding monthly sales and profitability targets.
- Building and leading a high-performing administrative team.
- Providing coaching and performance management to team members.
- Ensuring quality service delivery and stepping into various roles as needed.
- Managing budgets effectively, including labor and operational costs.
- Assisting in developing annual budgets and pricing strategies based on market analysis.
This position offers a competitive monthly bonus program based on profitability and service growth. Prior healthcare experience is preferred but not required. As the face of Home Instead in the community, you must embody our core value: Love(v.) in all interactions with clients, staff, and external partners.
Key Benefits
- Paid Vacation
- Blue Cross Blue Shield Health Plan
- Simple IRA with 3% Match
- Cell Phone Reimbursement
- Dental & Vision Coverage Available
- Company Vehicle for Field Visits
Qualifications
- Minimum 5 years of sales and managerial experience, preferably in business operations or service-based industries.
- Proven ability to achieve sales goals and drive profitability.
- Strong leadership skills with experience coaching, mentoring, and holding teams accountable.
- Ability to analyze market trends and develop strategic pricing and budget plans.
Job Type: Full-time
Pay: $70,000.00 - $100,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee assistance program
- Employee discount
- Health insurance
- Health savings account
- Paid sick time
- Paid time off
- Paid training
- Retirement plan
- Vision insurance
Schedule:
- 8 hour shift
- Monday to Friday
Experience:
- Management: 5 years (Required)
Work Location: In person
Salary : $70,000 - $100,000
