What are the responsibilities and job description for the Home Care Consultant- Sales/Marketing position at Home Instead?
Are you an experienced sales professional with a passion for helping families find the right care for their loved ones? Do you already have a strong network of contacts in the healthcare industry? If so, we want you to join our team!
This position is a salary monthly incentive plan. The focus of this role will be sales, consultations, and assessments.
Must be willing to consult with families residing in the Dunwoody Home Instead territory. Dunwoody, Sandy Springs, Peachtree Corners, North Brookhaven, Doraville, Clarkston, Scottdale, Decatur, Stone Mountain, Panthersville
The position is M-F and may have evening and weekend needs at times. On-call responsibilities: 1 week and weekend a month.
The ideal candidate will develop relationships with key accounts to maximize revenue and client retention. You act as a consultant by developing account strategies that provide the greatest opportunities to drive revenue.
Responsibilities
- Provide general sales support (needs analysis, data review, and product demonstrations)
- Serve as the customer advocate and liaison for product management and development
- Prepare periodic forecasts and progress updates toward sales goals
- Responsible for researching, developing, and nurturing Referral Provider Network relationships and producing referrals.
- Maintain accurate records of all sales and marketing activities including in company Salesforce software.
- Meet with potential clients and family members to discuss their needs and provide solutions in the form of a service plan.
- Support and educate the client and family in their adjustment to home care services by educating them on what to expect in the first 30 days of service.
- Conduct Service Inquiries and Care Consultations as needed following the consultative sales process and enter client information into the electronic operating system.
- Assist in community outreach events as indicated.
- Rotate after-hours On-Call for prospective clients by taking inquiry calls and performing Care Consultations.
Qualifications
- Bachelor's degree or equivalent experience in Business is preferred
- 3 years' of sales consulting or business intelligence experience
- Excellent written and verbal communication skills
- Ability to multi-task, organize, and prioritize work
- Proven sales experience, preferably in healthcare or senior services, book of business.
- Strong communication, negotiation, and presentation skills.
- Ability to develop and nurture long-term relationships.
- Self-motivated and results-oriented with a passion for helping others.
Salary : $50,000 - $100,000
