Demo

Service Coordinator

Home Instead
Bensalem, PA Full Time
POSTED ON 4/4/2025
AVAILABLE BEFORE 7/31/2026
Objective:
The Service Coordinator is expected to perform a variety of duties that relate to client care including care consultations with potential clients and family members, client/caregiver introductions, marketing and building relationships with healthcare facilities, assist with scheduling and recruiting and perform quality assurance visits with existing clients. They continuously evaluate the plan through a series of ongoing communications and visits to ensure high quality care, client satisfaction and retention as well as opportunities to increase service hours. Filling in for caregivers when needed and some travel and work outside of normal office hours in the evening and on weekends, as needed.

Responsibilities:
• Travel to referral providers to build relationships, including social workers at healthcare facilities so they refer clients as they are discharged
• Travel to clients' homes or to facilities and meet with potential clients and family members to discuss their needs and provide solutions in the form of a service plan 
• Fill in for direct care workers when they call out, when needed
 • Take Service Inquiries and conduct Care Consultations as needed following the consultative sales process
• Maintain ongoing communication and a consistent follow-up schedule with potential clients and families who have yet to commit to service
• Conduct client/caregiver introductions with every new client and with every new caregiver
• Create and maintain client and responsible party records documenting all quality assurance meetings
• Plan and execute a schedule that ensures each client has at minimum one quality assurance visit per (month/quarter)
• Recognize and pursue opportunities to modify service plans to best support the ongoing needs of clients through a quality assurance program
• Demonstrate open and effective communication with clients, family members, the franchise owner, colleagues and Caregivers, and referral providers/care providers
• Work with clients and their families on the various issues that may arise to ensure they are getting resolution to issues as well as receiving the services needed
• Demonstrate open and effective communication with the franchise owner, colleagues, Caregivers, clients and family members
• Meet targets set by supervisor
 
Education/Experience Requirements:
• One year experience in home care, social work, case management, nursing, health care or senior-related industry required.
  Must be comfortable using scheduling software and Microsoft Office Outlook, Word and Excel.
• Must possess a valid driver’s license

Part-time or Full-time. Pay Rate depending upon experience. Holiday Pay and Paid-Time-Off after probationary period. No medical benefits.

Salary : $18 - $22

If your compensation planning software is too rigid to deploy winning incentive strategies, it’s time to find an adaptable solution. Compensation Planning
Enhance your organization's compensation strategy with salary data sets that HR and team managers can use to pay your staff right. Surveys & Data Sets

What is the career path for a Service Coordinator?

Sign up to receive alerts about other jobs on the Service Coordinator career path by checking the boxes next to the positions that interest you.
Income Estimation: 
$41,527 - $53,091
Income Estimation: 
$47,809 - $60,449
Income Estimation: 
$31,906 - $38,845
Income Estimation: 
$37,254 - $44,037
Income Estimation: 
$33,506 - $36,872
Income Estimation: 
$27,196 - $32,436
Income Estimation: 
$37,254 - $44,037
Income Estimation: 
$37,384 - $51,315
Income Estimation: 
$27,196 - $32,436
Income Estimation: 
$31,906 - $38,845

Sign up to receive alerts about other jobs with skills like those required for the Service Coordinator.

Click the checkbox next to the jobs that you are interested in.

  • Account Management Skill

    • Income Estimation: $113,552 - $174,246
    • Income Estimation: $107,904 - $171,743
  • Cold Calling Skill

    • Income Estimation: $89,726 - $245,049
    • Income Estimation: $130,047 - $185,550
View Core, Job Family, and Industry Job Skills and Competency Data for more than 15,000 Job Titles Skills Library

Job openings at Home Instead

Home Instead
Hired Organization Address Plattsburg, MO Full Time
Plattsburg, MO: Home Instead is looking for individuals with caring hearts, a strong desire to help others and some care...
Home Instead
Hired Organization Address Lititz, PA Full Time
Job Description Looking for a job that doesn't feel so much like a job? Home Instead is looking for amazing CAREGivers w...
Home Instead
Hired Organization Address Laramie, WY Full Time
Now Hiring CAREGivers for Day, Evening, Overnight, Weekend and Every Other Weekend Shifts Home Instead is looking for ca...
Home Instead
Hired Organization Address Hattiesburg, MS Part Time
Do you want to work for an organization that makes a difference in the lives of others and offers meaningful work? Are y...

Not the job you're looking for? Here are some other Service Coordinator jobs in the Bensalem, PA area that may be a better fit.

Payroll Coordinator

Always Best Care Senior Service, Langhorne, PA

Product Operations Coordinator

Educational Testing Service (ETS), Princeton, NJ

AI Assistant is available now!

Feel free to start your new journey!