What are the responsibilities and job description for the Staff Scheduler position at Home Instead?
Home Instead is hiring a Full-Time Scheduler to join our amazing team! This role is an important member of the scheduling team to ensure our clients receive the in-home services that we have committed to providing.
Responsibilities
- Day Sift hours
- Ensure all shifts are filled with an appropriate Caregiver in a timely manner in their assigned timeframe
- Support the overall work, as needed, of the Scheduling Team which provides coverage – 24 hours a day, 7 days a week, 365 days a year to the organization
- Be attentive to Caregiver and Client needs in scheduling efforts
- Resolve issues in a professional and productive manner when they arise and provide outstanding customer service
- Effectively respond to unanticipated challenges and bring effective solutions to clients
- Utilize the computer system properly including documentation, schedule changes and tasks and ensure all documentation and communication is clear, concise and correct
Requirements
- Previous scheduling experience is strongly preferred.
- Strong organizational, multi-tasking, customer service, and problem-solving skills required
- Computer skills
- Excellent communication skills
- Prior healthcare background beneficial
Job Type: Full-time
Job Type: Full-time
Pay: From $760.00 per week
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee assistance program
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
Experience:
- Scheduling: 1 year (Required)
Ability to Relocate:
- Louisville, KY 40220: Relocate before starting work (Required)
Work Location: Hybrid remote in Louisville, KY 40220
Salary : $760
