What are the responsibilities and job description for the Leasing and Recertification Specialist - Clinton Avenue Apartments position at Home Leasing LLC?
Description
POSITION TITLE: Leasing and Recertification Specialist
REPORTS TO: Community Leader
POSITION SUMMARY: The Leasing and Recertification Specialist is responsible for supporting the Community Leader and assisting in the day-to-day operations of the community. This position entails providing administrative and clerical support, responding to residents' inquiries, resolving residents' complaints, processing rent checks & subsidies, monitoring outstanding accounts, managing the eviction process and collections.
PROPERTY: Clinton Avenue Apartments is located in the Arbor Hill Neighborhood of Albany, New York. The community consists of 70 historic rowhouses with 210 apartments
SALARY: $21.00 - $23.00
ESSENTIAL DUTIES:
· Process rental application, credit checks and maintain the waitlist
· Conducting move-ins inspections in accordance with established procedures
· Delivery of notices, in person, mail or email
· Engage in accurate and efficient approval process of all resident move-in and re-certification files per income limitations based on regulatory requirements, partnership agreements, and other program requirements
· Maintain expert knowledge of applicable funding programs and current compliance changes from government and syndicate agencies and report to supervisor, as necessary.
· Renewal of residents’ leases
· Provide exceptional customer service to residents, answers inquiries and direct calls
· Work to minimize vacancies, promote good working resident and public relations, and assure program compliance with applicants and residents
· Works independently and within a team on nonrecurring and ongoing projects
· Activities include but are not limited to filing, scanning documents, establishing appropriate electronic files, answering phone calls along with directing calls and returning voicemail messages.
· Other community management duties as directed by HL Community Leader
What do we have to offer you?
- Company-paid medical insurance
- Generous vacation time/PTO
- 401K plan with employer matching
- Employer paid parental leave
- Employee referral program
- Paid volunteer time off
Requirements
KNOWLEDGE AND SKILL REQUIREMENTS:
High school diploma required. Previous property management experience preferred. Ability to work well with others, good communication skills, good computer skills, ability to multi-task.
TYPICAL PHYSICAL DEMANDS: Regularly use hands to manipulate tools, controls, phones and computer keyboard. Frequently stand, reach with hands and arms, climb, balance, and stoop. Sit and stand to do clerical work. Regularly lift and move office supplies up to 20 lbs.
TYPICAL WORK CONDITIONS: Work is performed primarily in an office environment. Employee will frequently tour property and show apartments. Employee frequently interacts directly with residents and other staff members during the workday.
This position may be required to follow other job-related instructions and to perform other job-related duties as requested, subject to all applicable state and federal laws.
It is the policy of Home Leasing LLC. not to discriminate against any applicant for employment, or any employee because of age, color, sex, disability, national origin, race, religion, or veteran status.
Salary : $21 - $23
