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Client Care Coordinator

HOME/LIFE SERVICES INC.
New York, NY Full Time
POSTED ON 4/9/2025 CLOSED ON 4/25/2025

What are the responsibilities and job description for the Client Care Coordinator position at HOME/LIFE SERVICES INC.?

The Client Care Coordinator will assess each family to understand their strengths and determine their service needs


Responsibilities

  • Completes comprehensive biopsychosocial assessment with each family to understand strengths and service needs
  • Facilitates a team review of the biopsychosocial assessment
  • Provides short-term counseling, crisis intervention, risk assessment, safety planning and psycho- education (not psychotherapy)
  • Conducts risk assessments
  • Collaborates with the Administration for Children’s Services (ACS) and/or preventive service agencies when a child’s welfare is involved
  • Participates in ACS conferences acting as an advocate for families
  • Makes referrals and appropriate community linkages
  • Facilitates group work (e.g., with young people, with fathers, etc.)
  • Communicates and collaborates with service providers to enhance engagement and ensure quality services
  • Coordinates safety planning when needed
  • Prepares families and children to accept services
  • Provides educational trainings to staff
  • Facilitates quarterly family meetings with shelter staff to discuss planning efforts and progress
  • Prepares exit packets for families moving to permanent housing
  • In the event of an emergency, Essential Employees are required to report to work as scheduled
  • Duties and responsibilities are subject to change based upon assessment of company needs



Qualifications

  • Master’s Degree in Social Work from an accredited school of Social Work
  • Must be a Licensed Master Social Worker (LMSW)
  • Knowledge of child and adolescent development; emotional/behavioral health; mental health, parent- child relationships; family dynamics and diagnostic classification
  • Strong expertise in strength-based, solution-focused, and family-centered practice
  • Knowledge of guidelines, policies and regulations relating to child welfare, safety, permanency and wellness
  • Knowledge and experience with group-work, as well as, working with diverse cultures and ethnicities
  • Must be able to communicate effectively (verbally and in writing)
  • Bilingual English/Spanish is strongly preferred


Compensation: $72,100 annually


Benefits Include:

  • 401(k) with employer matching
  • Dental insurance
  • Health insurance
  • Vision insurance
  • Paid time off


Schedule: Standard 8-hour shifts

Work Location: On-site (in person)

Salary : $72,100

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