Safety and Security Officer

We are looking for an experienced, dedicated and vigilant Safety and Security Officer to join our team. The ideal candidate will be responsible for maintaining a safe and secure environment for all residents, employees, visitors, and property. This position requires excellent observation skills, attention to detail, and the ability to respond to emergencies effectively.

A Day in the Life
As a Safety and Security Officer, you will actively patrol all buildings and grounds to ensure a safe, comfortable, healing environment for patients, visitors, and employees. You will detect and prevent any suspicious activity, observe and report incidents, and provide customer service in a friendly and professional manner. You will respond to emergencies, calls for services, and conduct your behavior and performance in a professional manner.

Shift: Monday - Thursday; 10:30pm - 7am

How This Position Contributes to Our Mission

• Carry out safety and security procedures, site-specific policies and when appropriate, emergency response activities.
• Provide exceptional customer service by greeting guests and team members and following security protocols to expedite their admittance to the facilities.
• May also include patient escort, patient watch, provide safety escort, assist and/or transport deceased individuals.
• Observe and remain vigilant for signs of crime, disorder, hazard, and unusual activity.
• Conduct regular and random patrols on foot or via a vehicle to check all properties and perimeters for unsafe conditions, blocked entryways, security violations, mechanical problems, and unauthorized individuals.
• Sound alarms or calls for SCM incidents, police, fire department, or EMS in case of fires, medical emergencies, criminal activities, or presence of unauthorized persons.
• Respond to incidents and critical situations of fire, medical emergency, bomb threat, flooding, water discharge, elevator emergency, hazardous materials, or inclement weather with calm, problem solving urgency and manner.
• Orally and physically de-escalate individuals and situations, as needed.

Skills and Qualifications

• A valid driver’s license, insurance, and an acceptable driving record
• High school diploma or GED
• Must be at least 18 years of age
• Excellent verbal and written communication skills
• Able to multitask and prioritize during high-volume times
• Security experience is required
• Must be able to lift to 20 pounds and stand and walk for long periods of time

What You’ll Receive as a Valued Member of Home of the Innocents

• A trauma-informed environment
• Comprehensive benefits package
• Generous leave time
• 401(k) with employer match
• Training and certification opportunities

Who We Are
Home of the Innocents is a 145-year-old non-profit, dedicated to supporting children and families in our community. Our mission is to enrich lives with hope, health, and happiness. As one of only two certified Sanctuary Organizations in Kentucky, we prioritize safety and recovery through trauma-informed practices. Our leadership is committed to developing a diverse, inclusive, and values-led workforce.

Home of the Innocents Impact

• Total service recipients in 2024: 3,562
• Campus size: 22 acres located near downtown Louisville
• Residential Treatment Program: Second largest in Kentucky
• Only dedicated emergency shelter in the city
• 13 different programs serving children and families, providing services such as:
• Therapeutic and residential treatment for youth with complex behavioral and emotional needs
• Emergency shelter for children in crisis
• Foster care and adoption support
• Community-based behavioral health programs
• Kosair for Kids Complex Care Center (KCC): Only facility in Kentucky serving medically complex young adults and children, and 1 of only 12 in the nation.

If you're passionate about making a difference for children, families, and our community, we invite you to apply!