What are the responsibilities and job description for the District Manager position at Home Oil Company, Inc.?
Reports to: Retail Operations Manager
Home Oil Company is a fast-growing, family-owned business specializing in fuel and convenience store services, headquartered in Cowarts, Alabama. With decades of deep community roots, Home Oil is committed to delivering quality service while fostering a dynamic and supportive work environment. As a trusted name in the region, we pride ourselves on innovation, growth, and creating opportunities for our employees to thrive and advance in their careers.
A District Manager is a professional who oversees the operations of multiple convenience store locations within a specific geographic area or district. Their role is to ensure that each store in their area operates efficiently, provides excellent customer service, and meets financial and operational goals. Here's a detailed breakdown of their typical responsibilities:
Key Responsibilities:
- 1. Operational Oversight: Ensuring all stores under their management run smoothly and meet company standards for cleanliness, stocking, and customer service.
- 2. Staff Management:
- Hiring & Training: Responsible for recruiting, training, and evaluating store managers and other employees.
- Employee Development: Providing ongoing training and support to ensure staff members have the necessary skills to succeed.
- Scheduling: Overseeing the creation of staff schedules and ensuring that all shifts are adequately covered.
- 3. Sales & Revenue Management:
- Monitoring store sales, ensuring that they meet or exceed targets.
- Implementing sales strategies and promotional activities to boost store performance.
- Managing inventory levels and ensuring that the right products are available at the right time.
- Ensuring the store participates in company-wide promotional efforts, including discounts, loyalty programs, and seasonal promotions.
- 4. Financial Management:
- Monitoring budgets for each store and controlling expenses to meet profitability goals.
- Overseeing store-level financial reporting, including sales analysis, budgeting, and expense tracking.
- 5. Customer Service & Satisfaction: Ensuring that stores provide excellent customer service by addressing customer complaints, monitoring customer feedback, and setting service standards.
- 6. Compliance & Safety:
- Ensuring that each store complies with health, safety, and environmental regulations.
- Implementing security measures to minimize loss or theft.
- 7. Performance Monitoring:
- Regularly visiting each store to assess performance and provide feedback.
- Conducting audits and inspections to ensure adherence to company policies and standards.
- Holding Store Managers accountable to Hobo Pantry standards
- 8. Inventory and Supply Chain Management:
- Overseeing inventory control and ordering processes to prevent stockouts or overstock situations.
- Working closely with vendors to ensure timely delivery of goods and negotiate terms when needed.
- 9. Problem-Solving: Addressing and resolving any operational or staffing issues that may arise at the store level.
Required Skills and Qualifications:
- Leadership: Ability to lead, motivate, and manage a team effectively.
- Communication: Excellent interpersonal skills for interacting with staff, customers, and upper management.
- Time Management: Ability to juggle multiple stores and responsibilities efficiently.
- Problem-Solving: Strong analytical skills to identify issues and come up with effective solutions.
- Financial Acumen: Knowledge of budgeting, sales analysis, and cost control.
- Experience: Typically, candidates have experience working in convenience stores or retail management, often having worked their way up from positions like store manager or assistant manager.
Absolutes
- 5 years of retail experience
- Basic understanding of computer software programs
- Enthusiastic, high achieving, and optimistic
- Driver’s License
- Lift at least 40 lbs.
Desirables
- High School/College Graduate
- 7 years of retail experience
- In depth understanding of software, profit margin, and time management
- Self-accountable, high level of initiative
- ServSafe Certified · Driver License/CDL
- Lift at least 40 lbs.
