What are the responsibilities and job description for the Development Specialist position at Home Repair Services of Kent County?

HOME REPAIR SERVICES OF KENT COUNTY

Since its founding in June of 1979, Home Repair Services (HRS) has grown significantly in both the scope and scale of its programs that strengthen homeowners of all backgrounds. As the only post-purchase housing agency of its kind, it remains an honor and privilege to be there for Kent County residents ― to be the civic response for those seeking a “hand-up” in the universal quest to participate in the American dream of owning a home.

The HRS Repair Program continues its focus on partnering with vulnerable homeowners for health and safety repairs. Having moved beyond its original Grand Rapids geography to now include all of Kent County, the program is executed through a dedicated and skilled internal staff plus an amazing array of sub-contractors who provide efficiencies without sacrificing mission. Last year, HRS completed over 2,000 repair jobs for area homeowners with an average tenure in their home of 24 years.

While making homes safer has and always will be part of the HRS mission, support for a new demographic of homeowner ― those seeking to tackle their own projects ― is also a key strategic focus. Recognizing that these do-it-yourselfers would benefit most if they were given the tools of knowledge and training, a suite of offerings has been developed under the umbrella called Self-Help Programs . Currently, these programs that empower include “hands-on” skill workshops, home inspections, financial coaching, foreclosure counseling, and a kitchen remodeling program. The Self-Help Programs are free and open to all in our community who seek to better their homes by first, bettering themselves.

Home Repair Services delivers its mission through 26 dedicated and caring staff, a base of over 50 regular volunteers and through financial support from over 600 donors, businesses, foundations and municipal funders. Our “home” is a fully transformed 1950’s era car dealership just south of downtown Grand Rapids on Division Avenue near Hall Street.

Mission Statement : Home Repair Services strengthens vulnerable Kent County homeowners because strong homeowners build strong communities.

Vision Statement : Confident homeowners enjoying vibrant communities

Core Values : Compassion

We respond effectively to human need and affirm the dignity of the people we serve.

Stewardship

We demonstrate integrity as we use the money, time, talent, and natural resources entrusted to us.

Inclusiveness

We reflect our community’s diversity in our staff and board and promote mutual respect and understanding throughout our community.

Professionalism

We adhere to high standards of quality and accountability in all service categories and maintain knowledge and experience in the building trades.

Collaboration

We seek mutually beneficial partnerships with those who share our interest in building strong communities.

Position : Development Specialist

Salary Range : $52,000 – $62,000

Benefits :

Health insurance (Priority Health)
Dental insurance (Delta Dental)
Health Savings Account with very generous employer contribution
403b retirement plan with generous employer match
Paid Time Off policy including 9.5 paid holidays
Tuition Reimbursement
Optional Life Insurance
Optional Vision Insurance
Employee Assistance Program

Work Environment :

Home Repair Services provides a friendly, fun, family-like work environment.

This position is in-office to support collaboration and teamwork.

Position is salary-exempt, while no regular evening or weekend hours are expected, there are occasional events outside of standard business hours.

Position Summary

This position plays a key role in Home Repair Services’ efforts to realize maximum fundraising potential through administrative support, events planning, relationship management, social media strategy, and by helping to develop a strong culture of philanthropy. The Development Specialist must ensure donor intentions are honored, gifts are processed and acknowledged in an accurate and timely manner.

Key Skills & Qualities

Bachelor’s Degree, preferably in non-profit administration, or related field. A combination of relevant education and experience may be considered.

Strong CRM database skills.

1-3 years of experience in non-profit development / fundraising.

Excellent attention to detail, grammar, accuracy, and design.

Solid and highly organized project management skills.

Compelling written, oral, and visual communication skills.

Proficiency in Microsoft Office, including Excel and PowerPoint, Canva, and social media platforms (Facebook, LinkedIn, Instagram). Familiarity with web design / management like Word Press.

Possesses a high degree of integrity and discretion as it relates to donor records and communications.

Interested in team success, self-starter, desiring to grow personally and professionally.

Able to work occasional weeknight evenings.

Desire to pursue excellence while having fun!

Essential Duties and Responsibilities :

Serve as the point person for fundraising and donation efforts.

Process all gifts and special event revenue into database managing an accurate and prompt acknowledgments process.

Assist with donor phone calls, handwritten notes, and other donor touchpoints as directed by the Director of Development.

Create and submit reports for various staff and the board of directors.

Maintain and manage the accuracy and integrity of the CRM database by ensuring all information is kept current and up to date.

Take the lead in planning and executing special events. Responsible for each step and detail, including contacting and cultivating relationships with vendors, sponsors, donors, and guests.

Assist in generating accurate and complete custom mailing lists from the database for all mailings (appeal letters, newsletters, impact reports, and any other mailings) promptly.

Proof and edit documents, letters, marketing & promotional materials, and other communications to ensure accuracy and promote effectiveness.

Plan and execute digital communications strategies. Provide oversight of Digital Communications Associate

When the Digital Communications Associate is away from the office, be responsible for the online communications for the organization such as social media platforms and website.

Assist in the preparation of private and public foundation grants as directed by the Director of Development.

Other duties as assigned by the Director of Development.

How to apply : Email a cover letter and resume to Kassandra Renteria, at krenteria@homerepairservices.org. Home Repair Services is an equal opportunity employer.

Salary : $52,000 - $62,000

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