What are the responsibilities and job description for the Client associate position at Home Show Management Corp.?
The Client Success Associate position is for a motivated professional looking to be a part of an established yet growing brand in South Florida.
If you love home design, are organized, comfortable with communication, and passionate about helping clients achieve success then this is the perfect position for you.
Company Description
Home Show Management Corp. produces the Miami, Fort Lauderdale, and Palm Beach Home Design and Remodeling Shows, serving as the trusted source for home design and improvement in South Florida for over 40 years.
Our events connect businesses with potential clients, offering a one-stop-shop exhibition experience. Home Show Media, a division of Home Show Management Corp, is recognized for its captivating video content that positions brands as authorities in the Florida design industry.
Role Description
This is a full-time on-site role for a Client Success Associate at Home Show Management Corp. The role involves tasks such as managing client relationships to build loyalty, providing excellent communication with clients, assist in the sales process, utilizing analytical skills to assess client needs, and supporting sales and finance departments in ensuring client satisfaction.
Relationships and partnerships are a core part of Home Show Management and this professional must be dedicated to help clients achieve their goals.
Much of this role is focused on building relationships and creating new ones. This position will also have roles within executive administrative support with the ability to manage administrative tasks effectively, communicate clearly and professionally.
Customer Retention
Customer Onboarding
Customer Support
Goal Setting
Executive Assistance with Communication Management
Qualifications
- Client Services, Communication, and Analytical Skills
- Ability to build and maintain client relationships
- Strong organizational and problem-solving abilities
- Excellent attention to detail and time management skills
- Strong writing skills for email support.
- Experience in Sales and Administrative Support
- Experience in Microsoft Suite (word, excel, outlook, teams)
- HubSpot and CRM experience is a plus
- Knowledge of the home design or events industry is a plus
- Bachelor's degree in Business Administration or related field
High growth and long term opportunity.
Last updated : 2024-11-19
