Residential Associate - Part Time

Description

Join Our Mission to Transform Lives at Home Sweet Home Ministries!

For over 100 years, Home Sweet Home Ministries has been a cornerstone of compassion and service in Central Illinois, reaching out to those who are hungry, homeless, and in need of hope. Our mission is clear – to demonstrate Christ's love by providing shelter, food, case management, and transformative programs like Bridge of Hope, Rapid Rehousing, and our Bread for Life Co-Op. Together, we help restore lives and build stronger communities.

Now, we invite you to become part of this life-changing work. If you have a heart for serving others and a passion for being a beacon of hope, we’d love for you to join our dedicated team. Together, we can continue making a meaningful difference in the lives of those facing hardship.

Position:  Residential Associate Part-Time 

As a part-time team member, you’ll play a key role in providing critical support and services to those in need, all while embodying the spirit of Christ’s love. Your work will directly impact our guests, helping them to overcome their struggles and find hope again.

Position Details:

• Schedule:​    
  • S​​​​​​unday - Tuesday 3:00 pm - 11:00 pm OR​​​​​​
  • Tuesday - Thursday 3:00 pm -11:00 pm

• Hourly Pay:
  • $17/hour
  • Additional $1.25/hour for qualifying shift differential (10:00 PM – 11:00 PM)

How You’ll Help Fulfill the HSHM Mission

Intake/Exit Services

• Receive and process intake paperwork for assistance at point of admission
• Determine eligibility for admission based on Client Services protocol, occupancy, client background check, and client management system precondition notes
• Enter client specific data into agency electronic database
• Orient and settle client into agency residential life
• Receive and process exit paperwork upon client departure

Hospitality Services

• Distribute resources (food, toiletries, linens, etc.) to resident and non-resident clients, based on need and/or structured times
• Observe proper medication compliance during structured medication times
• Manage front desk to ensure professional and courteous response and greeting of clients, volunteers, visitors, and donors
• Warmly answer telephone calls and accurately take down messages for clients and staff
• Establish and maintain ongoing contact with social service agencies so as to assist with client issues

Policies and Procedures

• Monitor and enforce policies and procedures to ensure effective and safe provision of client services
• Maintain confidential client records and documentation to meet service standards and contractual requirements

Accountability

• Check client eligibility before distributing resources
• Check building, grounds and client belongings to ensure safety and security
• Administer drug and alcohol testing to resident and non-resident clients as necessary

Why Work at Home Sweet Home Ministries?

• Purpose-Driven Impact: Your work will help restore hope and dignity to individuals in our community, while sharing Christ’s love and compassion.
• Supportive Benefits Package:
  • Paid time off to recharge
  • Free meals and beverages on-site – enjoy a meal while serving others
  • 403(b) Retirement Plan with employer match (after 1 year of service)
• Join a Caring Team: Work alongside like-minded, dedicated individuals who share your passion for serving others and making a lasting impact.

Ready to Make a Difference?

If you are looking for a role where you can blend your skills with your heart for service, Home Sweet Home Ministries is the place for you. Apply now and become part of our legacy of service, compassion, and transformation. Together, we can continue to uplift and restore lives, one person at a time.

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Qualifications

Qualifications:

• Mission-oriented with values in harmony with those of Home Sweet Home Ministries, Inc.
• Must be able to work the above-mentioned schedule
• Education and/or experience in a human services field
• Able to multi-task and effectively function in a high stress environment
• Able to identify client need and apply agency or community resources to meet that need
• Able to confront or challenge client behavior, as needed
• Demonstrate good written and verbal communication
• Well organized and self-motivated
• Able to set and observe appropriate personal limits and boundaries
• Knowledge of Microsoft Office (including Outlook, Word, Excel)

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to talk or hear.  The employee is frequently required to sit.  The employee is frequently required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms; climb or balance; stoop, kneel, or crouch.  The employee must occasionally lift and/or move up to 50 pounds.  Specific vision abilities required by this job include close vision, depth perception and ability to adjust focus.

Salary : $17