What are the responsibilities and job description for the Claims Support Specialist position at Home Warranty of the Midwest, Inc.?
Job Description
Job Description
Home Warranty is currently taking applications for a reliable, mechanically minded individual to work on our claims team in our Sioux Falls, SD location. The ideal candidate would have strong communication skills, basic knowledge of HVAC, plumbing and / or electrical systems, as well as computer skills and customer service experience. This opportunity has a variety of job duties, a casual work environment and great benefits with a progressive, fast-growing company.
Work from home opportunities based on performance will be available.
Responsibilities
- Investigate the nature of the incident being claimed
- Evaluate inspection reports, photos, previous service invoices
- Enter data detailing the events and damage related to the incident
- Review the claim-holder's warranty in order to determine what should be covered
- Coordinate the services of mechanics to ensure the item is repaired
- Negotiate claim settlements with claimants
- Able to meet performance metrics
Qualifications
Company Description
Our mission is to provide confidence and peace of mind through financial protection of the repairs and replacements required to keep your home’s mechanical systems and appliances in normal operating condition. Home Warranty prides itself on providing the best value in the home warranty industry, making our Home Protection Plan the home warranty of choice wherever we do business.
Company Description
Our mission is to provide confidence and peace of mind through financial protection of the repairs and replacements required to keep your home’s mechanical systems and appliances in normal operating condition. Home Warranty prides itself on providing the best value in the home warranty industry, making our Home Protection Plan the home warranty of choice wherever we do business.