What are the responsibilities and job description for the Hotel Housekeeper position at Home2 Suites b y Hilton Kalispell?
Job description:
Hotel Equities, a multi-award-winning hotel development and hospitality management company, is currently searching for a remarkable Housekeeper for the Home2Suites in Kalispell, MT.
Job Purpose:
To maximize customer satisfaction by providing neat and clean customer rooms through the cleaning of stayovers and checked out rooms. A desire to keep things tidy, while maintaining a warm and open demeanor reassure guests they’ve made the right choice to stay with us.
- Clean and reset guest bedroom and bathroom areas according to established standards including: Bed-making, vacuuming carpets and mopping floors, dusting and wiping walls and ceilings; cleaning mirrors, as well as windows, toilet, vents, vanity, bathtub and shower curtains, cleaning guest room furniture, refrigerator, microwave, coffee maker and phones, restocking supplies and towels
- Clean Hallways and Common areas as assigned
- Use chemicals, cleaners and cleaning equipment properly
- Assist in “carpet-care” program by spotting carpet as room is cleaned
- Notify Supervisor of bedspreads that need to be cleaned
- Stock and maintain housekeeping cart and linen storage room
- Obtain and complete “room assignment sheet” properly
- Document maintenance issues
- Perform other duties as requested, such as cleaning unexpected spills and executing special guest requests
- Promptly respond to and resolve guest complaints
- Smile, have eye contact and greet guests immediately upon each encounter
- Follow correct procedures for entering a guest room
- Keep voices and other noise low on guest floors, especially in the morning
Qualifications and Requirements:
High school diploma or equivalent education preferred.
No prior experience required. Hospitality experience desired.
This job requires the ability to perform the following:
- Most work tasks are performed indoors. Temperature is moderate and controlled by hotel environmental systems.
- Must be able to stand and exert well-paced mobility for up to 4 hours in length.
- Must be able to exert well-paced ability in limited space.
- Must be able to exert well-paced ability to reach different floors of the hotel on a timely basis.
- Must be able to lift up to 50lbs on a regular and continuing basis.
- Must be able to push and pull carts and equipment weighing up to 250 lbs. on a regular and continuing basis.
- Must be able to bend, stoop, squat and stretch to fulfill cleaning/inspection tasks.
- Requires grasping, writing, standing, sitting, walking, repetitive motions, bending, climbing, listening and hearing ability and visual acuity.
- Talking and hearing occur continuously in the process of communicating with guests, supervisors and subordinates
- Vision occurs continuously with the most common visual functions being those of near vision and depth perception.
- Requires manual dexterity to use and operate all necessary equipment.
Other:
- Being passionate about people and service.
- Have the ability to work a flexible schedule including nights, weekends and/or holidays
Amazing Benefits At A Glance:
- Team Driven and Values Based Culture
- Medical/Dental/Vision
- Vacation & Holiday Pay
- Same-day pay available
- Employee Assistance Program
- Career Growth Opportunities/ Manager Training Program
- Reduced Room Rates throughout the portfolio
- Third Party Perks (Movie Tickets, Attractions, Other)
- 401(k)
- Employee assistance program
- Employee discount
- Flexible schedule
- Flexible spending account
- Life insurance
- Parental leave
- Referral program
Job Type:
Full-time
Pay: $17/hr
Shift:
- 8 hour shift
- Day shift
- Morning shift
Experience:
- Housekeeping experience: 1 year (Preferred)
Ability to Commute:
- Kalispell, MT (Required)
Ability to Relocate:
- Kalispell, MT: Relocate before starting work (Required)
Work Location:
In person
Job Type: Full-time
Pay: $17.00 per hour
Expected hours: 40 per week
Benefits:
- 401(k)
- Dental insurance
- Employee discount
- Flexible schedule
- Health insurance
- Paid time off
- Vision insurance
Shift:
- 8 hour shift
- Day shift
- Morning shift
Application Question(s):
- What do you think the most important trait for a housekeeper is?
Ability to Commute:
- Kalispell, MT 59901 (Required)
Ability to Relocate:
- Kalispell, MT 59901: Relocate before starting work (Required)
Work Location: In person
Salary : $17