Hotel Houseperson

Job description:

Hotel Equities, a multi-award-winning hotel development and hospitality management company, is currently searching for a remarkable Houseperson for the Home2Suites in Kalispell, MT.

Job Purpose:

To maximize customer satisfaction by providing neat and clean customer rooms through the cleaning of stayovers and checked out rooms. A desire to keep things tidy, while maintaining a warm and open demeanor reassure guests they’ve made the right choice to stay with us.

• Maintains the overall cleanliness of the hotel’s public space by cleaning all assigned areas thoroughly on a daily basis
• Cleans public areas including: Floors, elevators, lobbies, hallways, vending areas, service areas, stairwells and health club; outdoor walkways, gardens, parking lot, pool and entrance areas Completes work projects as assigned by supervisor and management
• Cleans and polishes floors, windows, mirrors, vending machines and ice machines
• Vacuums, shampoos, and removes bum spots from carpets as required
• Removes all litter from public space
• Dusts all spots thoroughly
• Performs other cleaning duties as required
• Uses housekeeping chemicals as necessary to clean assigned areas to standard
• Prevents any damage to hotel property by exercising proper caution with chemicals
• Maximizes job efficiency and orderly appearance by maintaining supply cart and stocks supply cart correctly
• Operates vacuum cleaner according to operational procedures, replaces and/or empties vacuum cleaner on a regular basis
• Ensures rapid maintenance and repair of hotel equipment by reporting all maintenance requests in a timely and efficient manner
• Turns in articles found in public space to lost and found
• Perform other duties as requested, such as cleaning unexpected spills and executing special guest requests
• Take every opportunity to impress the guest and promptly respond to and resolve guest complaints
• Anticipate and exceed guest expectations
• Smile, have eye contact and greet guests immediately upon each encounter Handle special requests properly
• Assist other housekeeping associates in maintaining clean and organized work and public areas.
• Follow correct procedures for entering a guest room
• Keep voices and other noise low on guest floors, especially in the morning
• Follow all applicable Company Standard Operating Procedures

Qualifications and Requirements:

High school diploma or equivalent education preferred.

No prior experience required. Hospitality experience desired.

This job requires the ability to perform the following:

• Most work tasks are performed indoors. Temperature is moderate and controlled by hotel environmental systems.
• Must be able to stand and exert well-paced mobility for up to 4 hours in length.
• Must be able to lift up to 75 lbs. on a regular and continuing basis.
• Must be able to exert well-paced ability in limited space.
• Must be able to exert well-paced ability to reach different areas of the hotel on a timely basis.
• Must be able to push and pull carts and equipment weighing up to 250 lbs. on a regular and continuing basis.
• Must be able to bend, stoop, squat and stretch to fulfill cleaning/inspection tasks.
• Requires grasping, writing, standing, sitting, walking, repetitive motions, bending, climbing, listening and hearing ability and visual acuity.
• Talking and hearing occur continuously in the process of communicating with guests, supervisors and subordinates
• Vision occurs continuously with the most common visual functions being those of near vision and depth perception.
• Requires manual dexterity to use and operate all necessary equipment.

Other:

• Being passionate about people and service.
• Have the ability to work a flexible schedule including nights, weekends and/or holidays

Amazing Benefits At A Glance:

• Team Driven and Values Based Culture
• Medical/Dental/Vision
• Vacation & Holiday Pay
• Same-day pay available
• Employee Assistance Program
• Career Growth Opportunities/ Manager Training Program
• Reduced Room Rates throughout the portfolio
• Third Party Perks (Movie Tickets, Attractions, Other)
• 401(k)
• Employee assistance program
• Employee discount
• Flexible schedule
• Flexible spending account
• Life insurance
• Parental leave
• Referral program

Job Type:

Full-time

Pay: $17/hr

Shift:

• 8 hour shift
• Day shift
• Morning shift
• Afternoon shift
• Evening shift

Experience:

• Housekeeping experience: 1 year (Preferred)

Ability to Commute:

• Kalispell, MT (Required)

Ability to Relocate:

• Kalispell, MT: Relocate before starting work (Required)

Work Location:

In person

Job Type: Full-time

Pay: $17.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Employee discount
• Flexible schedule
• Health insurance
• Paid time off
• Vision insurance

Shift:

• 8 hour shift
• Day shift
• Evening shift
• Morning shift

Work Location: In person

Salary : $17