What are the responsibilities and job description for the Room Attendant position at Home2 Suites by Hilton Fort Smith?
The Room Attendant will be responsible for the daily ownership and operational execution of the Housekeeping Department. Room attendants must be comfortable communicating with guests they encounter, as well as the Housekeeping staff to efficiently service guest rooms. Teamwork among all housekeeping staff, as well as the ability to perform the daily tasks required for the position, form the foundation on which each individual is able to develop and succeed within the department.
- Cleaning and servicing assigned rooms or areas according to established standards and procedures including
- Clean and arrange guest rooms to hotel standards for guest arrival
- Clean and maintain common areas of the hotel
- Perform laundry duties as necessary
- Stock and maintain housekeeping supply rooms
- Ensure a high level of customer service is performed at all times
- Assist guests with requests and questions as necessary
- Report any damages or repairs needed to management
- Report all lost and found items to the Housekeeping Manager
Education
Preferred- High School or better
Behaviors
Preferred- Thought Provoking: Capable of making others think deeply on a subject
- Team Player: Works well as a member of a group
- Enthusiastic: Shows intense and eager enjoyment and interest
- Innovative: Consistently introduces new ideas and demonstrates original thinking
- Dedicated: Devoted to a task or purpose with loyalty or integrity
Motivations
Preferred- Self-Starter: Inspired to perform without outside help
- Ability to Make an Impact: Inspired to perform well by the ability to contribute to the success of a project or the organization
- Growth Opportunities: Inspired to perform well by the chance to take on more responsibility
- Work-Life Balance: Inspired to perform well by having ample time to pursue work and interests outside of work
- Flexibility: Inspired to perform well when granted the ability to set your own schedule and goals
