Housekeeping and Laundry Aide

Job Title: Laundry Attendant

Location: Home2 Suites by Hilton

Job Summary:

The Laundry Attendant is responsible for managing the laundering of guest linens, towels, and other hotel fabrics. This role ensures that all laundry is cleaned, dried, folded, and stored in a timely, efficient, and high-quality manner. The Laundry Attendant plays a key role in maintaining the cleanliness and presentation of the hotel, contributing to guest satisfaction and overall hotel cleanliness.

Key Responsibilities:1. Laundry Operations:

• Laundry Cleaning: Operate washing machines, dryers, and other laundry equipment to clean guest linens, towels, bedspreads, and other items as required.
• Sorting & Pre-Treating: Sort and treat laundry items before washing according to their type, fabric, and color. Pre-treat stains or heavily soiled items as necessary.
• Load and Unload: Load and unload laundry machines efficiently, ensuring that items are processed promptly and correctly.

2. Folding & Storing:

• Folding: Properly fold and organize towels, linens, blankets, and other fabric items.
• Storage: Ensure that clean linens and towels are neatly stored in the appropriate storage areas, ready for use by hotel staff and guests.
• Inventory Management: Maintain an organized inventory of clean laundry and linen supplies, notifying management when stock levels are low.

3. Cleaning & Maintaining Laundry Area:

• Cleanliness: Maintain cleanliness and organization of the laundry area, including washing machines, dryers, and folding tables.
• Safety Standards: Follow all health and safety regulations while using laundry equipment and chemicals.
• Report Malfunctions: Notify the supervisor or management of any issues or malfunctions with laundry equipment.

4. Guest Service Support:

• Guest Requests: Respond to any guest laundry requests or inquiries in a timely, professional manner. Ensure that laundry services are provided according to the hotel’s standards.

5. Additional Tasks:

• Assist with Special Projects: Help with other hotel cleaning tasks as requested by the housekeeping department or hotel management.
• Maintain Records: Keep track of laundry loads and monitor laundry quality to ensure consistency and guest satisfaction.
• Assist with Deliveries: Help in delivering clean linens and towels to guest rooms or other areas of the hotel as needed.

Qualifications:Experience:

• Previous Experience: Experience in a laundry, housekeeping, or similar role is preferred but not required.

Skills:

• Attention to Detail: Ability to inspect and ensure the quality of laundry services and handle items with care.
• Time Management: Ability to work efficiently and manage time effectively to meet laundry deadlines.
• Physical Stamina: Ability to stand, bend, lift, and move laundry items regularly, as well as operate heavy-duty laundry machines.
• Teamwork: Ability to work cooperatively with other staff members in a fast-paced environment.

Physical Requirements:

• Ability to lift up to 25 pounds regularly and up to 50 pounds occasionally.
• Must be able to stand for long periods, bend, and perform repetitive tasks.

Key Traits:

• Dependable: Punctual and reliable, able to work independently and as part of a team.
• Positive Attitude: Friendly and approachable, providing excellent service to both guests and team members.
• Efficiency: Strong ability to work quickly without sacrificing quality, ensuring all laundry tasks are completed in a timely manner.

Working Conditions:

• Shifts: The Laundry Attendant will typically work early morning, day, or evening shifts, including weekends and holidays.
• Environment: Work in a laundry room environment, which may be noisy and require exposure to cleaning chemicals.

The Laundry Attendant at Home2 Suites by Hilton is essential for maintaining a clean and welcoming environment for hotel guests. This role helps ensure that all linens, towels, and other fabric items are ready for guest use, contributing to the overall guest experience and satisfaction.

Job Type: Part-time

Pay: From $13.00 per hour

Expected hours: 25 per week

Schedule:

• Day shift
• Holidays
• Weekends as needed

Work Location: In person

Salary : $13