What are the responsibilities and job description for the Front Desk Receptionist position at Home2 Suites by Hilton?
Job description
Job description/ Full Time Front Desk
- Problem Solving – Identifies and resolves problems in a timely manner; Develops alternative solutions; Uses reason even when dealing with emotional topics.
- Customer Service – Responds promptly to customer need; Responds to requests for service and assistance; Responds to requests for service and assistance
- Interpersonal – Maintains confidentiality.
- Oral Communication – Responds well to questions; Demonstrates group presentation skills
- Team Work – Contributes to building a positive team spirit
- Written Communication – Writes clearly and informatively; Able to read and interpret written information.
- Delegation – Delegates work assignments; Provides recognition for results
- Quality Management – Looks for ways to improve and promote quality; Demonstrates accuracy and thoroughness
- Business Acumen – Understands business implications of decisions; Demonstrates knowledge of market and competition
- Diversity – Shows respect and sensitivity for cultural differences; Promotes a harassment free environment
- Organizational Support – Follows policies and procedures including but not limited to dress code policies
- Adaptability – Adapts to changes in work environment; Manages competing demands; Able to deal with frequent change, delays, or unexpected events
- Attendance/Punctuality – Is consistently at work and on time; Ensures work responsibilities are covered when absent; Arrives at meetings and appointments on time
- Dependability – Commits to long hours of work when necessary to reach goals
- Initiative – Asks for and offers help when needed
- Innovation – Generates suggestions for improving work; Develops innovative approaches and ideas
- Judgment – Displays willingness to make decisions; Exhibits sound and accurate judgment; Includes appropriate people in decision-making process
- Planning/Organizing – Prioritizes and plans work activities
- Professionalism – Treats others with respect and consideration regardless of their status or position
- Quality – Demonstrates accuracy and thoroughness; Looks for ways to improve and promote quality
- Quantity – Strives to increase productivity
- Safety & Security – Observes safety and security procedure; Reports potentially unsafe conditions; Uses equipment and materials properly
- We someone that is reliable and that can work any day without any issues.
- Hilton Experience is not a must.
Job Type: Part-time
Salary: $10.00 - $11.00 per hour
Schedule:
- 8 hour shift
Ability to commute/relocate:
- Brownsville, TX 78520: Reliably commute or planning to relocate before starting work (Required
Job Type: Part-time
Salary: $9.50 - $11.50 per hour
Schedule:
- 8 hour shift
- Weekend availability
Ability to commute/relocate:
- Brownsville, TX 78526: Reliably commute or planning to relocate before starting work (Required)
Experience:
- Customer service: 1 year (Preferred)
Work Location: In person
Closed
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Job Types: Full-time, Part-time
Pay: $10.00 - $11.00 per hour
Schedule:
- 8 hour shift
Work Location: In person
Salary : $10 - $12
