What are the responsibilities and job description for the Night Auditor and Guest Services Representative position at Home2 Suites Grand Junction?
*Job Overview* We are seeking a detail-oriented and customer-focused individual to join our team as a Front Desk Clerk/Night Auditor. This position plays a crucial role in ensuring exceptional guest experiences during their stay at our hotel. *Responsibilities* - Greet guests in a friendly and professional manner - Check guests in and out efficiently - Handle guest inquiries and provide information about hotel services - Process payments and maintain accurate records - Perform night audit duties, including reconciling daily transactions - Ensure the safety and security of guests by following hotel procedures - Assist with resolving guest issues and complaints promptly *Experience* - Prior experience in hospitality or guest services is preferred - Knowledge of night audit procedures is a plus - Excellent customer service skills - Ability to work effectively in a fast-paced environment - Proficiency with phone systems and basic computer applications - Bilingual or multilingual abilities are advantageous Join our team and be part of creating memorable experiences for our guests!
Job Types: Full-time, Part-time
Pay: $15.00 - $16.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Flexible schedule
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
- Evening shift
- Night shift
- Overnight shift
- Weekends as needed
Ability to Commute:
- Grand Junction, CO 81505 (Required)
Ability to Relocate:
- Grand Junction, CO 81505: Relocate before starting work (Required)
Work Location: In person
Salary : $15 - $16
