What are the responsibilities and job description for the Room Attendant position at Home2 Suites St. Augustine?
The Room Attendant will be responsible for the daily ownership and operational execution of the Housekeeping Department. Room attendants must be comfortable communicating with guests they encounter, as well as the Housekeeping staff to efficiently service guest rooms. Teamwork among all housekeeping staff, as well as the ability to perform the daily tasks required for the position, form the foundation on which each individual is able to develop and succeed within the department.
Cleaning and servicing assigned rooms or areas according to established standards and procedures including
Clean and arrange guest rooms to hotel standards for guest arrival
Clean and maintain common areas of the hotel
Perform laundry duties as necessary
Stock and maintain housekeeping supply rooms
Ensure a high level of customer service is performed at all times
Assist guests with requests and questions as necessary
Report any damages or repairs needed to management
Report all lost and found items to the Housekeeping Manager
Behaviors
Preferred- Team Player: Works well as a member of a group
- Loyal: Shows firm and constant support to a cause
- Leader: Inspires teammates to follow them
- Enthusiastic: Shows intense and eager enjoyment and interest
- Dedicated: Devoted to a task or purpose with loyalty or integrity
Motivations
Preferred- Job Security: Inspired to perform well by the knowledge that your job is safe
- Self-Starter: Inspired to perform without outside help
- Flexibility: Inspired to perform well when granted the ability to set your own schedule and goals
- Ability to Make an Impact: Inspired to perform well by the ability to contribute to the success of a project or the organization