What are the responsibilities and job description for the Housekeeping Supervisor/Room Inspector position at Home2 Suites & Tru by Hilton?
Summary
Supports the housekeeping manager by ensuring all cleanliness standards are met.
Essential Job Duties
- Inspects all areas of hotel that the department is responsible for cleaning. Immediately rectifies any issues.
- Promptly reports any maintenance issues
- Checks all vacant rooms and cleaned stay-over rooms
- Checks all housekeeping carts for linens, supplies and neatness
- Reports any unusual activity or areas of concern to manager
- Ensures that storage rooms (incl. Linen closets) are cleaned and stocked with linen supplies daily
- Checks assigned area at close of day making sure all equipment and supplies are stored and locked securely
- Follows proper key control procedures to ensure 100% compliance of safety procedures
- Reports room status in assigned area promptly to the Front Desk
- Assists in special projects such as inventory control, VIP requests, and monthly room inspection checks.
- Provides courteous guest service and responds promptly to guest questions, concerns or requests
- When needed, assists in performing daily laundry, housekeeping, and houseman job tasks
- Additional duties may be added at any time at the discretion of management
Consistently models the behavior of a Baywood Ambassador who:
- Maintains a professional image, including physical appearance, verbiage, and body language, at all times to include clean uniform and nametag
- Warmly greets both guests and coworkers (using the 10/5, first & last rule) every time they come in contact
- Actively listens to guests, responding appropriately to their questions and/or concerns. Seeks guidance and/or assistance from others to ensure satisfaction
- Fosters teamwork by offering assistance to others, as needed
- Continuously monitors the surroundings at work, in order to identify any cleanliness, safety, security, or building upkeep issues. Reports discrepancies to the proper department
- Contributes to a safe work environment by following proper safety guidelines in matters of attire, utilizing protective gear, and following safety procedures
- Recommends other Baywood properties to our guests, when asked
- Consistently demonstrates our It’s My Pleasure service philosophy by identifying and seizing each golden opportunity to exceed guest expectations
Job Type: Full-time
Pay: Up to $16.50 per hour
Benefits:
- Dental insurance
- Employee discount
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Shift:
- Day shift
Application Question(s):
- Are you able to pass a background check?
- Are you able to pass a drug test?
Experience:
- HILTON Housekeeper: 1 year (Preferred)
- Hotel Supervisor: 1 year (Preferred)
Work Location: In person
Salary : $17
