What are the responsibilities and job description for the Breakfast Attendant Part Time - Home2 Suites Charlotte Uptown position at Home2 Suites?
QUALIFICATIONS:
- Ability to perform job function with attention to detail speed and accuracy
- High School diploma or equivalent and/or experience in a hotel or a related field preferred.
- Must be willing and have the ability to work a varied schedule that may include weekends and holidays
- SERV SAFE FOOD PROTECTION NOT REQUIRED, BUT RECOMMENDED
- ABILITY TO HANDLE STRESSFUL SITUATIONS IN A CALM PROFESSIONAL MANNER
- Understanding of hotel products and guest services
- Demonstrates a positive attitude and a desire to be of service to others as reflected in willingness to learn new tasks and information provide back-up and support to other team members and respond to guests and co-workers in a positive and optimistic manner.
- Possess a basic knowledge of food and beverage preparation service standards guest relations and etiquette
- Ability to read comprehend and write simple instructions and/or short correspondence and memos
- Ability to effectively deal with internal and external customers and staff some of whom will require high levels of patience tact and diplomacy
RESPONSIBILITIES:
- Approach all encounters with guests and employees in an attentive friendly courteous and service-oriented manner.
- Maintain regular attendance in compliance with Yedla Management Company standards as required by scheduling which will vary according to the needs of the hotel.
- Maintain high standards of personal appearance and grooming which include wearing the proper uniform, mask, and name tag when working.
- Comply at all times with Yedla Management Company standards and regulations to encourage safe and efficient hotel operations.
- Service guests with all food and beverage requirements in a warm friendly courteous and professional manner; ascertain which services could enhance the guests’ stay
- Ensuring that bar food and service areas are stocked organized clean and neat and all side work is complete each shift
- Accommodate any special requests made by a guest or offer appropriate alternatives.
- Support all areas of the beverage and food service as necessary including washing dishes by hand and/or placing them in a dishwashing machine restocking dishes glassware utensils pots and pans or other necessary equipment sweeping and mopping floors washing work tables walls refrigerators and moving trash and garbage to designated areas
- Ability to answer the telephone according to standards.
- Answer questions about the hotel the hotel-brand standards guest expectations the unique characteristics of the hotel local area attractions and things to do
- Perform any other duties or attend meetings as requested by management.
Job Types: Full-time, Part-time
Pay: From $14.00 per hour
Expected hours: 24 – 32 per week
Benefits:
- Employee discount
- Health insurance
- Paid sick time
- Paid time off
Shift:
- Morning shift
Experience:
- Hotel Breakfast: 1 year (Preferred)
Language:
- Spanish (Preferred)
Shift availability:
- Day Shift (Required)
Ability to Relocate:
- Charlotte, NC 28202: Relocate before starting work (Required)
Work Location: In person
Salary : $14