What are the responsibilities and job description for the Pm Hotel Front Desk Attendant position at Home2 Suites?
Job Description
Job Description
We’re looking for a positive and professional hotel front desk agent to deliver an exceptional experience to every guest at our hotel. You’ll welcome guests, manage their information, distribute their keys and room assignments, and answer any general inquiries to ensure they have an excellent stay with us. The ideal candidate has brilliant communication skills, a strong work ethic, and a commitment to guest satisfaction. If this sounds like you, apply today! Compensation :
12 Hourly
Responsibilities :
- Mitigate customer complaints as needed
- Greet, check-in, and check out guests when they arrive and leave the premises, distribute keys and room assignments, and record credit card information
- Perform regular bookkeeping duties : make sure hotel guest information is current and correct
- Communicate with housekeeping to make sure guest rooms are ready
- Take incoming calls, online and in-person room bookings requests, and answer questions about guests’ needs involving room rates, available rooms, amenities, rewards programs, and special requests
Qualifications :
About Company
Our mission statement is simple :
To raise the bar on what relationships, reputation, and returns mean in hospitality.
What We Offer :
We are a Drug-Free Alcohol-Free Workplace
Salary : $12
