What are the responsibilities and job description for the Client Specialist position at Homebound Meals, Inc.?
Company Description
Homebound Meals, Inc. is a non-profit that delivers medically tailored meals in NE Indiana. We have a bank of 120 volunteers that deliver and a small office staff. We have been in operation in Fort Wayne since 1971.
Role Description
This is a part-time hybrid role for a Client Specialist at Homebound Meals, Inc. The Client Specialist will be responsible for ensuring customer satisfaction, providing excellent customer service, and enhancing the overall customer experience. The role is located in Greater Fort Wayne but allows for some work from home. This is a morning position Monday through Friday.
Qualifications
- Interpersonal Skills and Communication skills
- Customer Satisfaction and Customer Service skills
- Customer Experience skills
- Ability to multitask and prioritize tasks effectively
- Strong attention to detail
- Experience in a customer-facing role is a plus
- High school diploma or equivalent required