What are the responsibilities and job description for the Healthcare Scheduling Specialist position at HomeCaire of Maine?
Overview
HomeCaire of Maine is seeking a detail-oriented and organized Scheduling Coordinator to join our team. This pivotal role involves managing our patients service schedules for our personal care agency, ensuring that patients receive timely and efficient service. The ideal candidate will have strong communication skills, as well as experience in a healthcare related setting. Your ability to communicate effectively and manage multiple tasks will be essential in providing excellent patient care and customer service, while building relationships with our caregivers providing those services.
Responsibilities
- Coordinate and manage service schedules for patients based on their authorized hours.
- Utilize scheduling software to maintain accurate patient records and scheduleing details.
- Communicate with patients & caregivers regarding their schedules, including confirmations, reminders, and any necessary changes.
- Collaborate with team members to ensure seamless patient flow and efficient operations.
- Assist in managing patient information in compliance with health information management standards.
- Provide administrative support as needed, including filing, data entry, and record keeping.
- Build and maintain relationships with referral sources such as Case Managers, Insurance companys and Doctors offices, to proviode updates of services rendered.
Experience
- Previous experience in a home health agency setting is preferred.
- Familiarity with scheduling software is highly desirable.
- Excellent organizational skills with the ability to multitask effectively in a fast-paced environment.
- Strong communication skills, both verbal and written, to interact professionally with patients, and caregivers.
- A proactive approach to problem-solving and the ability to work independently as well as part of a team.
Join us in delivering exceptional care by ensuring our scheduling processes run smoothly. We look forward to welcoming a dedicated Scheduling Coordinator who shares our commitment to patient satisfaction.
Job Type: Full-time
Pay: $21.63 - $22.49 per hour
Expected hours: 40 per week
Benefits:
- Health insurance
- On-the-job training
- Opportunities for advancement
- Paid sick time
- Paid time off
- Paid training
- Referral program
Medical Specialty:
- Geriatrics
Schedule:
- Monday to Friday
Work Location: In person
Salary : $22 - $22