Delivery Manager (Final Mile)

HomeDeliveryLink is a leading national furniture and appliance delivery services provider. We provide a range of home delivery and final mile logistics solutions for world-class retailers of furniture and appliances. Our fast-growing team is made up of sharp, energetic team members with a "can-do" attitude and a strong work ethic.

We are currently in need of a Delivery Operations Manager to oversee one of our furniture home delivery operations in the Melbourne, FL area. This leader will oversee and recruit our network of independent home delivery contract carrier partners and interact with and serve our clients, and make sure that each and every delivery customer has an amazing delivery experience. Skills used include computer-based routing system knowledge, MS Office applications, verifiable customer service excellence, above-average verbal and electronic communication skills, adherence to established processes, and process development ability.

• Required 1 year experience in 3PL or related logistics field.
• Preferred 1 year experience in furniture or appliance final mile home delivery management.
• Excellent organization and critical thinking skills required
• Strong Oral and Verbal communication skills required
• Ability to positively motivate others in the work environment
• Multi-tasking ability in a fast paced environment
• Ability to externally recruit home delivery contract delivery carriers
• DOT and Federal regulations knowledge
• Experience resolving In-home damage and merchandise claims

Flexibility of schedule is required. Weekends and early morning shifts are required.

Candidates with home delivery experience and a professional network in the Western WA contract carrier community are preferred.

HDL is a growing, medium-sized family-owned company that takes pride in our people. We provide motivated team members with unlimited growth opportunities, a competitive benefits package including health and 401k, a liberal time-off policy, and other great benefits. A criminal background check and pre-employment drug screen are required.

HomeDeliveryLink is an EOE and ADA compliant corporation.

Job Type: Full-time

Pay: $60,000.00 - $70,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• Day shift
• Weekends as needed

Application Question(s):

• Please tell us about your past in experience and roles in 3rd party logistics and or contractor management environments.

Experience:

• Contractor management: 1 year (Required)
• Furniture or Appliance Delivery Management: 1 year (Required)
• Box truck: 1 year (Preferred)
• External recruiting: 1 year (Preferred)
• Logistics: 1 year (Required)
• 3PL: 1 year (Preferred)

Language:

• Spanish (Preferred)

Work Location: In person

Salary : $60,000 - $70,000