What are the responsibilities and job description for the Contact Center Agent position at HomeFix?
Contact Center – Join a Winning Team with Growth & Purpose!
Ready to grow your career in a dynamic, supportive workplace? Join our team and help connect customers with solutions that make a difference—all while building your future in a company that values you!
Job Duties:
-Schedule qualified appointments with prospective clients
-Educate prospective clients on products and services
-Resolve client inquiries and complaints
-Maintain record of client contact information
-Perform other administrative duties as assigned
Qualifications:
-Previous experience in sales, customer service, or other related fields
-Strong negotiation skills
-Ability to build rapport with clients
-Excellent written and verbal communication skills
MUST BE AVAILABLE M-F -- 8:00am - 5:00pm / 11:00am- 8:00pm, some Saturdays
Job Type: Full-time
Pay: $18.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Shift:
- Evening shift
- Morning shift
People with a criminal record are encouraged to apply
Work Location: In person
Salary : $18
