Department Lead

Style is never in short supply at our more than 500 HomeGoods stores and we are constantly on a mission to provide the little surprises and extra touches that make a house feel like home. Same with working here. Our environment is ever-changing, yet always encouraging. Every shift is a new opportunity to Discover Different.

Job Summary:

Responsible for ensuring the execution of merchandise presentation plans and priorities for assigned departments. Ensures an excellent customer experience by engaging and interacting with all customers, and maintaining a clean and organized store.

Responsibilities:

• Role models exceptional customer service
• Creates a positive internal and external customer experience
• Promotes a culture of honesty and integrity; maintains confidentiality
• Accurately processes and prepares merchandise for the sales floor following company procedures and standards
• Maintains and upholds merchandising philosophy and follows established merchandising procedures and standards
• Maintains current, fresh, and fashionable features
• Takes an active role in training and mentoring Associates on merchandise guidelines, protection standards and established best methods
• Ensures Associates execute tasks and daily activities in accordance with store plan; reprioritizes as needed
• Communicates accurately and effectively with management and Associates when setting and addressing priorities; provides period progress updates
• Processes cash register transactions accurately and efficiently according to established policy and procedure
• Maintains all organizational, cleanliness, and recovery standards for the sales floor and participates in the maintenance/cleanliness of the entire store
• Provides and accepts ongoing recognition and constructive feedback
• Partners with Management on Associate training needs to increase effectiveness
• Ensures adherence to all labor laws, policies, and procedures
• Promotes credit and loyalty programs during customer interactions
• Supports and participates in store shrink reduction goals and programs
• Promotes safety awareness and supports maintenance of a risk-free environment
• Performs other duties as assigned

Requirements:

• Able to work a flexible schedule to support business needs, including nights and weekends
• Superior organizational skills with attention to detail
• Capable of handling multiple tasks at one time
• Ability to respond appropriately to changes in direction or unexpected situations
• Team player, working effectively with peers and supervisors to accomplish tasks
• Capable of lifting heavy objects with or without reasonable accommodation
• Strong communication skills
• Ability to train others
• One year retail and 6 months of leadership experience

Apply now at jobs.tjx.com Keyword: 2187074

Job Type: Full-time

Pay: $13.00 - $16.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Flexible schedule
• Flexible spending account
• Health insurance
• Paid time off
• Parental leave
• Retirement plan
• Vision insurance

Shift:

• 8 hour shift
• Day shift
• Evening shift

Weekly day range:

• Monday to Friday
• Weekends as needed

Work Location: In person

Salary : $13 - $16