What are the responsibilities and job description for the Repair Concierge/Customer Service position at HomeGuard Incorporated?
HomeGuard Incorporated is currently looking for a motivated individual to join our Administrative team located in our Livermore office.
HomeGuard provides a superior work environment along with a benefits package which include:
· Medical, dental, vision and life insurance
· Paid holidays, vacation, and sick time
· 401K Plan
The candidate will possess the following skills:
- Strong attention to detail
- Ability to work under tight time constraints and meet deadlines
- Excellent written and verbal communication skills
- Communicate with inspectors
- Reaching out to customers to follow up on inquiries for field employees
- Professional telephone etiquette
- Experience with Access, Outlook, and Excel
- Able to work 40 hours a week
We are currently seeking a qualified candidate to join our staff in the Concierge Department. The ideal candidate will perform a wide variety of duties including, but not limited to:
- Confirming start dates and time for repair jobs
- Reaching out to customers to follow up on inquiries for field employees
- Processing employee protocol reminders and generating reports
- Following up with the repairs department regarding jobs
- Following up with customers regarding any concerns
- Contacting pretention contractors
- Assisting with additional projects as needed
- HomeGuard Incorporated is an Equal Opportunity Employer and is committed to excellence through diversity
Job Type: Full-time
Pay: $18.00 - $20.00 per hour
Expected hours: 40 per week
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Shift:
- 8 hour shift
Education:
- High school or equivalent (Preferred)
Work Location: In person
Salary : $18 - $20
