Office Assistant 1 (NY HELPS)

The duties that the incumbent of the vacancy will be expected to perform. Duties Description The incumbent will report to the State Preparedness Training Center (SPTC) Administrative Support Unit. Duties include but are not limited to: • Assist in enrolling students in classes via the Learning Management System (LMS) and keep up to date with the completion of each residential class so they receive the appropriate transcripts.• Assist with miscellaneous tasks such as keeping count of students for meal purposes, calling vendors to increase/decrease when needed, and assisting students with inquiries regarding class registration and lodging questions.• Create and keep front desk procedures up to date with new tasks and/or programs implemented.• Receive and distribute mail and packages and assist to keep track of facility supplies.• Answer phone calls and direct or transfer calls as needed.• Maintain and make copies of guest logs and sign people in when visiting or attending trainings.• Complete and process any new and updated LMS user requests on a weekly basis.• Serve as timekeeper for part-time staff including submitting their LATS-NY timesheets as required.• Assist in printing sign-in sheets for courses as well as signs for the training rooms indicating which training is taking place.• Make updates to the daily digital display listing trainings, meetings, etc.• Perform other duties as assigned.

The minimum qualifications required for this vacancy. Minimum Qualifications This title is part of the New York Hiring for Emergency Limited Placement Statewide Program (NY HELPS).***To be considered for appointment through NY HELPS, or 55 b/c, candidates must meet the open-competitive minimum qualifications for this position. The qualifications are: There are no minimum education or experience requirements for this title. ORCurrent New York State Division of Homeland Security and Emergency Services employee with one year or more permanent, contingent-permanent or 55b/c service as an Office Assistant 1 and are interested in reassignment OR are a current New York State employee with one year or more of qualifying permanent service as an Office Assistant 1 and eligible for transfer under Section 70.1 of the Civil Service Law.NOTE: Employees on the Civil Service eligible list will be considered and should not respond to this posting. If you are on the eligible list and not reachable, you may be eligible for transfer. You are encouraged to access GOT-IT on the Career Mobility website (careermobilityoffice.cs.ny.gov/cmo) to determine transfer eligibility.

Additional comments regarding the vacancy. Additional Comments ***This title is part of the New York Hiring for Emergency Limited Placement Statewide Program (NY HELPS). For the duration of the NY HELPS Program, this title may be filled via a non-competitive appointment, which means no examination is required but all candidates must meet the minimum qualifications of the title for which they apply. At a future date, it is expected employees hired under NY HELPS will have their non-competitive employment status converted to competitive status, without having to compete in an examination. Employees will then be afforded with all of the same rights and privileges of competitive class employees of New York State. While serving permanently in an NY HELPS title, employees may take part in any promotion examination for which they are qualified.NOTE: Support of operations during times of emergency and disaster from State Emergency Operations Center (EOC), state field offices and/or local deployments may be required, which would result in a change and/or increase in working hours, locations and/or duties.NOTE ON TELECOMMUTING: Employees are required to apply and obtain approval through management to telecommute according to the agency’s Telecommuting Program Guidelines.

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