What are the responsibilities and job description for the SERVICE RENTAL CAR COORDINATOR position at Homer Skelton Hyundai?
Homer Skelton Hyundai is seeking a detail-oriented and customer-focused Service Rental Car Coordinator to join our team. The ideal candidate will manage the rental car process for service customers, ensuring a seamless and efficient experience. This role requires excellent organizational skills, strong communication abilities, and a customer-first attitude.
Schedule:
- Monday – Friday
- Full Time in person
Responsibilities:
- Coordinate rental car reservations for service department customers.
- Verify insurance and driver's license information before issuing rental vehicles.
- Maintain accurate records of rental agreements and vehicle availability.
- Assist customers with rental inquiries and ensure a smooth check-in/check-out process.
- Work closely with the service department to anticipate rental needs.
- Inspect returned vehicles for damage and document any issues.
- Ensure rental vehicles are clean, fueled, and ready for use.
- Process rental payments and resolve billing concerns.
- Follow company policies and state regulations regarding rental agreements.
Qualifications:
- High school diploma or equivalent required.
- Previous experience in car rentals, automotive service, or customer service is a plus.
- Strong organizational and multitasking abilities.
- Excellent verbal and written communication skills.
- Proficiency in Microsoft Office and rental management software.
- Ability to work in a fast-paced environment and handle customer concerns professionally.
- Valid driver's license with a clean driving record.
- Must be able to pass a drug screening.
Benefits:
- Health, dental, and vision insurance
- Vacation pay and holidays
- Career growth opportunities
If you are passionate about customer service and enjoy working in a dynamic environment, we’d love to hear from you!
Apply today by sending your resume to sashmore@homerskeltonhyundai.com or stop by the dealership to apply in person.