Community Engagement Coordinator (CEC)

Are you looking to give back and feel good about the work you do?  Is flexibility and a great benefits package important to you?  Well, you’ve found what you’re looking for right here at Homes For Our Troops!

Homes For Our Troops is looking for creative, energetic and passionate individuals to join our team!  Not sure you meet 100% of our qualifications?  We are dedicated to considering a broad array of candidates, including those with diverse workplace experiences and backgrounds. Whether you’re new to the nonprofit industry, returning to work after a gap in employment, simply looking to transition, or taking the next step in your career path, we will be glad to have you on our radar.

Here at HFOT, we offer Full Time employees competitive pay and benefits including Medical and Dental Plans, a 401k Plan with an employer match, Flexibility, Paid Holidays, Vacation/Sick Time, Life Insurance, Disability Insurance and Company Apparel.  HFOT contributes up to 80% of Full Time employees’ Medical and Dental premium costs.

In addition to our excellent benefits package, HFOT offers a flexible work schedule. Generally, HFOT’s hybrid approach is that after 90 days, employees spend about 50% of their time working in the HFOT office in Taunton, MA and about 50% of their time working from home, if the employee’s role and job responsibilities are suited to such an arrangement.

We believe in a collaborative work environment with versatile leadership, great teammates, and a purposeful Mission of building specially adapted custom homes nationwide for severely injured post – 9/11 Veterans, to enable them to rebuild their lives. We’re proud to have a 4 star rating from Charity Navigator. 

Note:  Although HFOT offers a flexible work schedule, this position requires work in the Taunton, MA office location two or more days per week.

Position Summary
The following statements are intended to describe the general nature and level of work being performed. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified.

The Community Engagement Coordinator (CEC) is responsible for engaging the communities and surrounding areas where HFOT is building homes, with the goal of garnering new and continued support for our mission. This is accomplished by researching the community, managing individual project teams, and planning and executing Homes for Our Troops build events. Events include Groundbreakings, Community Kick Offs, Volunteer Days and Key Ceremonies (including Virtual Events). CECs work side-by-side with the HFOT staff, donors, volunteers, program recipients, and stakeholders in the community to execute successful community events nationwide. CECs are often the sole representative of Homes for Our Troops, and are required to use their judgment and experience to make on-the-spot decisions.

Essential Duties and Responsibilities

• Facilitate project team activities for each Veteran’s home build to effectively engage the community.
• Successfully inspire and mobilize local communities to:
  • Raise funds and awareness by hosting fundraisers and performing community marketing/awareness campaigns.
  • Donate goods or services, and volunteer for HFOT community events.
  • Promote HFOT’s mission and the Veterans we serve across the country.
• Responsible for effectively and efficiently completing activities and meeting target deadlines in order to execute successful events.  Specific responsibilities include:
  • Achieve the maximum number of participants.
  • Reflect positively on the organization and advance HFOT’s public image.
  • Use independent judgment and adapt efforts to adjust to time sensitive changes.
  • Identify, train, and supervise volunteers in each build event area.
  • Work directly with HFOT Staff, Executives and Board on event logistics and planning.
  • Brief HFOT Representatives, Board members and Executives with well-prepared event documents; update all concerned as details change.
  • Develop and manage event budget.
  • Negotiate vendor contracts for event rentals and other supplies.
  • Serve as a representative for the organization to the public and media.
  • Coordinate team shipping needs with Office Management, as needed.
  • Update CEC travel and safety protocols. 
• Ensure project website pages are updated in a timely manner to reflect a project’s progress to date, events and other marketing efforts.
• Use social networking to market events and promote fundraising opportunities.
• Responsible for updating the data management system (Raiser’s Edge).
• Due to the nature of the work environment, it is required that all staff members perform duties beyond their job description, such as, but not limited to, answering phones, taking messages, and helping other employees when assistance is needed.
• Serve on internal HFOT committees as necessary.
• Other duties as assigned.

Qualifications

• Compatibility with the HFOT culture: HFOT is a dedicated, loyal, and cohesive team, led by skilled and versatile leaders, focused on excellence, ethical conduct and the quality of the services we provide.
• At least two years’ work-experience in event planning, fundraising and/or volunteer management.
• Comfortable and proficient speaking to a crowd of 50-300 attendees. 
• Proficient in the use of computers and office equipment and software proficiency in Word, Excel, and PowerPoint. Knowledge and experience in Raiser’s Edge or similar customer relationship management software is preferred.
• Proficient with Zoom platform. Must have the ability to provide event speakers tech support using Zoom, including testing as needed.
• Strong technical abilities to set-up/operate audio and visual equipment.
• Must have excellent interpersonal skills including but not limited to verbal and written communication, organizational, negotiation, and leadership skills as well as have great attention to detail.
• Must be customer service oriented having a friendly and professional speaking voice with strong phone etiquette skills, a positive and energetic attitude, and strong desire to meet goals and commitments.
• Must be a team player and have the ability to work with and oversee a diverse group of individuals (HFOT executives, corporate leaders, Veterans, staff and volunteers) in a team environment and be self-motivated.
• Comfortable cold calling for contributions.
• Excellent time-management skills with the ability to simultaneously manage multiple projects and meet deadlines. Ability to independently initiate projects and activities, and set priorities.
• Able to travel and work flexible hours, including evenings and weekends, including at times, multiple weekends in a row.
• Understanding of budget control, expenses, and allocations.
• Flexible, discreet and able to maintain confidential information and knowledge of correct protocol for specific situations.
• Must be able to react and adapt to unexpected situations and changes.

Working Conditions and Physical Effort

• Work is generally performed in a typical interior/office work environment and. The physical demands described here represent those that an employee must meet to perform the essential functions of this job successfully. Reasonable accommodation may be made to enable individuals with disabilities to perform essential functions. While performing the duties of this job, the employee is regularly required to lift objects weighing at least 50 lbs., Role is responsible for organizing and delivering presentations during events which can require long periods of standing. Work is normally performed in a typical interior/office work environment.  Build events are both outdoors (two per home) and in a venue local to the build nationally (one per home).  Office work may require keyboard work or to sit for long periods, and may use repetitive wrist and hand motions involved in sorting and handling documents. The employee is regularly required to reach with hands and arms. Specific vision abilities required by this job include close vision and color vision. Employees will constantly have close visual contact with a computer monitor.
• 50% travel to indoor/outdoor build sites throughout the U.S. required, including nights and weekends.  

Salary
Commensurate with experience
 
Job Benefits
Here at HFOT, we offer Full Time employees competitive pay and benefits including Medical and Dental Plans, a 401k Plan with an employer match, Flexibility, Paid Holidays, Vacation/Sick Time, Life Insurance, Disability Insurance and Company Apparel. HFOT contributes up to 80% of Full Time employees’ Medical and Dental premium costs.

Flexible work schedule when not on travel assignments. Generally, HFOT’s hybrid approach is that after 90 days, employees spend about 50% of their time working in the HFOT office and about 50% of their time working from home, when the employee’s role and job responsibilities are suited to such an arrangement.

Company Profile
Location: 6 Main Street, Taunton, MA 02780
Web Site: https://www.hfotusa.org

Equal Opportunity Employer
Homes For Our Troops, Inc. is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. All employment decisions are based on business needs, job requirements, and individual qualifications, without regard to sex, pregnancy, gender identity, sexual orientation, parental status, marital status, national origin, age, disability, family medical history or genetic information, political affiliation, military service, or any other status protected by law.
 

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