Assistant Administrator - Jamaica

ASSISTANT ADMINISTRATOR

 
 We are excited to invite a passionate and experienced Assistant Administrator to join our team! Homes for the Homeless (HFH) is searching for an experienced Assistant Administrator for our Families w/ Children facility located in Jamaica, Queens. As the Assistant Administrator, you will play a pivotal role in our organization, providing leadership at the facility and supporting the site Administrator with day-to-day operations. The Assistant Administrator works closely with all departments at the facility including directors of early education/childcare, afterschool/recreation, social services/family services, maintenance/building operations, and security. Being that our facilities are operational 24 hours per day, 7 days per week, a willingness to work flexible hours is required. Join us and be a part of an organization that values your contribution and cares deeply for the community we serve.

ABOUT HOMES FOR THE HOMELESS.

Homes for the Homeless operate shelters for families experiencing homelessness in NYC. Our family residences are more than just a place to sleep. Families can make the most of their stay through accessing an array of onsite programs. Many of these programs are also available to people living in the local community. Our goal is to have a positive impact so families can thrive long after they leave our shelters.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Support the Administrator in ensuring effective staff engagement with families and their children to support trauma informed care.
• Support the Administrator in supervision of departmental teams, including administrative, social services, early education, recreation/after school, maintenance, security, and custodial staff.
• Assist in recruitment and work assignments for department staff in collaboration with Directors.
• Cover Director and other departmental positions if such positions become vacant or are temporarily absent.
• Conduct daily inspections to ensure management staff are present and the physical premises are in order.
• Regularly consult with the Director of Family Services to discuss any challenges that may be impeding families’ access to benefits, employment, or housing.
• Report weekly, monthly, and/or annually to OTDA, DHS, ACS or HFH central office, and monitor DHS and CARES client tracking system, as requested by the Administrator.
• Assist in the creation, development, provision, and assessment of staff orientation, training and development, scheduling, and employment assignments.
• Assist in development and maintenance of policies and procedures to ensure quality service provision.
• Attend meetings, conferences and seminars as needed to remain knowledgeable in the field of homelessness prevention and services.
• Stay up to date on current policies and proposed policies that may affect the operations of Tier II shelter facilities. 
• Assess facility repair and improvement needs and make them known to the Administrator.
• Ensure all general health and safety guidelines are in compliance.
• Report any incident or disturbance that may jeopardize the health and safety of residents and staff to the Administrator and Director of Security.
• Review purchasing, payroll and petty cash to ensure compliance with procedures.
• Remain familiar with the various facility inspections conducted by OTDA and DHS and work with Facility Administrator to ensure all requirements are met.
• Collaborate with outside providers to ensure quality service.
• Perform other related duties as assigned.

QUALIFICATIONS

• Commitment to HFH’s mission, vision, and values.
• Bachelor’s Degree in related field required, Master’s degree is preferred.
• Minimum seven (5) years of experience in a relevant field, with at least three (3) years in a supervisory operational role.
• The ability to provide exemplary customer service to residents and other stakeholders.
• The ability to remain calm under pressure.
• Bilingual is a plus.

COMPENSATION/EEO: 
 In order to attract and retain a high-performance workforce, Homes for the Homeless offers a dynamic and rewarding work environment, with a focus on ensuring an appropriate work-life balance. In addition to a competitive salary, we provide excellent benefits including comprehensive health insurance (including medical, dental, and vision), an employer-funded 403(b) retirement plan, commuter benefits, life insurance, Work/Life Assistance Program, 3 weeks paid vacation, 10 sick days, 3 personal days, and 12 paid holidays.

Homes for the Homeless is committed to promoting an inclusive organizational environment of dignity and respect. We are an Equal Opportunity Employer (EEO) committed to equal treatment, and prohibit any form of discrimination or harassment based on age, race, religion, creed, color, national origin, sexual orientation, veteran or military status, sex (including pregnancy, childbirth and related medical conditions), gender (including gender identity and gender expression), disability, predisposing genetic characteristics, marital status, arrest or conviction, domestic violence victim status, familial status, or any other basis that would be in violation of any applicable federal, state, or local law.

SALARY:

$75,000