Regional Manager

Position Summary:

The Regional Manager will work directly with upper management and the corporate operations team to implement and execute operational strategies for the manufactured housing communities owned by Homes of America. This position plays a key role in operating and optimizing all communities within an assigned portfolio cluster. The Regional Manager is responsible for recruitment, training, development, motivation, and supervision of Community Managers, and shares responsibility for maintaining the physical assets and performance of assigned properties. This role requires an organized team leader with effective communication skills who can thrive in a highly iterative environment where responsibilities change frequently based on opportunities to create value.

Duties and Responsibilities:

· Ensure the team is depositing daily rent collections, pursuing delinquent rents, implementing scheduled rent increases, enforcing park rules, and performing evictions within Local, State, and Company guidelines.

· Inspect properties to ensure the highest standards are maintained; evaluate maintenance, grounds, and housekeeping operations for efficiency. Conduct periodic inspections of vacant homes for market-ready condition. Identify any unusual activity and recommend areas for improvement. Complete the regional manager checklist monthly.

· Hire, train, supervise, develop, and terminate the employment of supervised team members in accordance with company policies and directives.

· Work with Community Managers to drive occupancy, ensuring recently vacant units are being turned, advertised, and rented.

· Monitor, assist, and make recommendations to improve marketing activities; review occupancy status; recommend and implement rent schedules.

· Set performance goals and conduct performance evaluations for supervised team members.

· Review and approve expenditures within specified budgetary guidelines. Negotiate and/or evaluate contracts and make recommendations.

· Oversee capital projects, coordinating with vendors and reporting progress and results to leadership.

· Source vendors for capital improvements and new and used homes in the area to fill vacancies.

· Assist Community Managers in handling incidents, emergency situations, and immediate mechanical needs, ensuring proper reports are submitted to leadership in a timely manner.

· Meet third-party vendors and inspectors on-site when required.

· Review/audit property administrative, accounting, daily/weekly/monthly reporting, and maintenance areas to ensure compliance with established policies and procedures.

· Resolve resident relation issues promptly; train Community Managers on direct response while maintaining excellent customer service.

· Ensure assigned region complies with relevant state and federal laws and regulations.

· Supervise and coordinate the preparation of annual operating and capital budgets. Monitor and make recommendations on budget performance and prepare monthly or quarterly summary reports, including revenue and expense forecasting.

· Implement safety protocols and procedures to protect team, residents, customers, and the company.

· Prepare materials and conduct meetings as necessary.

· Travel is required; must have reliable transportation to conduct site audits.

· Perform other duties as assigned.

Competencies:

· Source vendors for capital improvements and new and used homes in the area to fill vacancies.

· Problem Solving: Identifies and resolves problems timely and efficiently; gathers and analyzes information; develops solutions; uses reason.

· Project Management: Develops project plans; coordinates projects; communicates changes and progress; manages team projects, activities, and goals.

· Managing People: Includes staff in planning and decision-making processes; makes self-accessible to staff; develops subordinates' skills and encourages growth; seeks to improve processes, products, and services.

· Cost Consciousness: Works within approved budget; develops and implements cost-saving measures; conserves company resources.

· Oral Communication: Speaks clearly and persuasively; listens and gets clarification when necessary; responds informatively to questions.

· Written Communication: Writes clearly and concisely; edits work; adapts writing style to meet specific needs; presents data effectively; able to read and interpret written information.

· Planning/Organizing: Prioritizes and plans work activities; uses time efficiently; plans for additional resources; sets goals and objectives.

· Teaching/Training: Clearly explains concepts; adapts presentation style to satisfy different learning needs.

Knowledge and Skills:

· 3 years of multi-site property management experience

· Valid operator’s license, access to a vehicle, and the ability to travel between communities.

· Strong verbal and written communication skill

· Management Skills: Team Building, Coaching, Decisiveness, Leadership, Motivation, Planning and Organizing, Decision Making, and Conflict Management and Resolution.

· Good organizational and technological skills

· Rent Manager or other property management software experience helpful.

Schedule:

· Monday to Friday

· Weekend availability

Willingness to travel:

· 75% (Preferred)

Job Type: Full-time

Pay: From $85,000.00 per year

Benefits:

• Dental insurance
• Health insurance
• Life insurance
• Paid time off

Schedule:

• Monday to Friday
• Weekends as needed

Ability to Relocate:

• Mobile, AL: Relocate before starting work (Required)

Work Location: On the road

Salary : $85,000