What are the responsibilities and job description for the Operations Quality Analyst position at HomeSafe Alliance LLC.?
A company is looking for an Operations Quality and Accountability Analyst.Key ResponsibilitiesPerform quality reviews of operational interactions and processes to identify performance gaps and opportunities for improvementEstablish team-level metrics in collaboration with management to ensure accountability in daily operationsMonitor Key Performance Indicator (KPI) dashboards and reporting tools to track at-risk KPIs and present data timelyRequired Qualifications and EducationBachelor's degree or equivalent experience in lieu of degreeMinimum 5 years' experience in data collection, organization, and analysis with proven reporting skillsExcellent knowledge of Microsoft Office Suite, including Word, Excel, and PowerPointExperience working with KPI dashboards and reporting toolsMust be a U.S. citizen due to contractual requirements
