Assistant Campaign Manager

HomeServe USA, a Brookfield Infrastructure Group portfolio company is a Great Place to Work, and while we’re biased, we’re not just saying that. We’re proud to have been certified as a Great Place To Work the last five years. What does HomeServe do and what makes it so great? Well, we’re glad you asked! 

We put people at the heart of everything we do. That’s priority number one for all of us. For the nearly 5 million customers we serve, that means being there when they have an emergency home repair need, such as getting their a/c working, clearing their clogged pipes, or fixing broken electrical systems. With over 1,300 municipal and utility partners, that means providing their customers with access to affordable home repair plans, making it easier, faster and less expensive to have their home repair needs met. And for the more than 1,500 people working alongside us, it means fostering a rewarding, inclusive and challenging career experience that we think is second to none. At HomeServe, everyone is welcome. We know that having diverse teams has a positive impact on our work and ultimately helps us better serve our customers. 

No matter your role at HomeServe, you’re part of a growing team that’s working to make home repairs and improvements easy.   

Position Overview: 

The Assistant Campaign Manager position is a key member of the team responsible for driving marketing growth in the HVAC division for on demand services including installations, repairs and tune ups. This position will support the HVAC marketing team and be responsible for the coordination and execution of all omni-channel marketing efforts including direct mail, web and email for their assigned local HVAC brands. Our local brands include HomeServe Heating and Cooling, UGI Heating, Cooling and Plumbing, PSEG Worry Free, South Jersey Energy Services Plus, and HomeSmart. They will work closely with multiple departments to ensure proper implementation of each campaign is achieved. In addition, the role will support the implementation of new growth marketing and strategy initiatives.

Responsibilities:

• Work with creative team to develop marketing materials for each campaign
• Create collateral for HVAC Companies including signage, handouts, sell sheets, and field cards
• Ensure creatives meet with territory brand standards
• Develop understanding of business and operational processes
• Coordinate marketing plan with the Data and Production/Email Teams to ensure timely and accurate delivery of all campaign materials
• Act as a liaison between Marketing and HVAC Strategy, Telecom, Legal and General Manager teams to get projects defined, required approvals and campaigns executed
• Manage marketing timelines and schedules to provide weekly updates to the business via the weekly Ops Plan meetings
• Provide key mailing information to the Finance and Marketing Data teams to facilitate the creation of reports to monitor and track campaign performance
• Establish cross functional relationships to facilitate seamless execution and support HVAC marketing strategy

Job Requirements: 

• Bachelor’s degree in marketing, business or related area
• A minimum of 2 years of general marketing experience including direct mail and email 
• Computer literate
• Proficient in MS Excel, MS PowerPoint, MS Word, and MS Outlook.
• Experience utilizing Adobe Acrobat or other design editing tools
• Ability to work in a fast-paced team environment while maintaining a high degree of accuracy
• Superior organizational and planning skills
• Strong detail oriented and highly organized
• Proven ability to multi-task and successfully manage multiple, concurrent projects
• Excellent written and verbal communications skills

In return, we offer:  

• Competitive compensation
• Career development and advancement opportunities
• Casual attire throughout the week
• Friendly, open and team oriented work atmosphere
• Excellent benefits including generous medical, vision, dental and life & disability insurance
• 401(k) plan with a company match
• Eligibility to enroll in up to two HomeServe coverage plans paid for by the company

Salary Range: $65,643.00 to $87,524.00

Bonus Potential: 5%

The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to seniority, merit, geographic location where the work is performed, education, experience, travel requirements for the job, and/or other business and organizational needs.  

HomeServe USA is an equal opportunity employer.  

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Salary : $65,643 - $87,524