Agent Services Rep/Admin Assistant

Reece Nichols Realtors is looking for an experience Administrative Assistant/Agent Services Representative to fill our Leawood/Overland Park, KS office. This position is onsite, full time Monday-Friday 40 hours a week. This position will act as the Administrative Assistant who will be responsible for the front desk operations of the office, marketing, and assisting the agents. Exciting opportunity to enter the fast-paced real estate environment as a concierge Agent Experience Coordinator/Admin Assistant. This position works closely with office brokers and top-producing agents and teams. Experience with social platforms, Canva and Microsoft Office Suite is preferred. No two days are the same! Showcase your creativity through marketing endeavors that assist agents in performing their best. This position complements another position to which you will collaborate as a team.

Job Duties and Responsibilities

Common job activities are listed below; actual position responsibilities may vary. Refer to your manager or human resources for specific duties and performance expectations.

1. Create brochures, flyers/postcards, marketing materials, and other promotional pieces; Comparative Market Analysis (CMA) and Brokers Price Opinion (BPO). May create letters to clients, presentation materials, sales associate introduction cards, and prepare buyers and sellers guides.

2. Set up and update client and customer sphere of influence databases; and create farming database for sales associates. Maintain internet by updating company website and sales associate’s personal websites/pages. May perform data input, maintain and monitor data files, create files and documents and produce reports.

3. Provide administrative and clerical support to management and sales associates which may include: assisting sales associates with sending and receiving company e-mails, providing computer assistance, handling written correspondence, ensuring forms are stocked, answer phones, greet visitors, route mail, prepare schedules and maintain accurate billing records.

4. May assist agents with setting marketing plans and organizing and facilitating agent training activities.

5. Assist new agents in setting up their office, getting into MLS, training on computers and office equipment. May assist with license transfer or annual license renewal.

6. May serve as back-up to other office staff.

7. Perform any additional responsibilities as requested or assigned.

Performance Expectations

· Meet all performance and behavior expectations outlined in the company performance appraisal form or communicated by management.

· Perform responsibilities as directed achieving desired results within expected time frames and with a high degree of quality and professionalism.

· Establish and maintain positive and productive work relationships with all staff, customers and business partners.

· Demonstrate the behavioral and technical competencies necessary to effectively complete job responsibilities. Take personal initiative for technical and professional development.

· Follow the company HR Policy, the Code of Business Conduct and all subsidiary and department policies and procedures, including protecting confidential company information, attending work punctually and regularly, and following good safety practices in all activities.

Qualifications

Education:

· Minimum of high school diploma or the equivalent.

Experience:

· One to three years of clerical or administrative experience.

· Marketing and graphic design background helpful.

Knowledge and Skills:

· Knowledge of real estate, title and/or mortgage business preferred.

· Strong computer/technology skills: proficient in Microsoft Office products.

· Must possess strong organizational skills; ability to multi-task; accuracy/quality; detail-oriented.

· Strong interpersonal skills, a customer service focus and the ability to work as a member in a team-oriented environment.

· Demonstrated verbal and written communication skills including presentation ability.

• Effective analytical and problem-solving skills. Attention to detail.

We offer a competitive base pay full suite of benefits including Medical, Health Savings Account, Dental, Vision, Life Insurance, Paid Vacation (PTO), 401(k) with employer match, Flexible Spending Account, and Employee Assistance Program (EAP)

Equal Opportunity Employer

Job Type: Full-time

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Day shift

Experience:

• Real Estate: 2 years (Preferred)
• Marketing: 2 years (Preferred)

Location:

• Overland Park, KS 66224 (Preferred)

Work Location: In person