Demo

Business Operations Associate

HomeShare
Menlo, CA Full Time
POSTED ON 3/17/2025
AVAILABLE BEFORE 4/13/2025

HomeShare ( enables millennials to live in the heart of the city with the seamless experience they have come to expect. Our matching algorithm powers an end-to-end moving experience from discovering luxury apartments to meeting compatible housemates.

Our mission is to democratize cities by providing attractive yet and affordable housing.

We are looking for a BizOps Associate to evangelize our service and streamline on-boarding. This is full-time role with salary, equity, and health benefits!

Do you get energized meeting new people and by selling a product you believe in? Whether it’s running in-person tours or matching potential housemates; you’ll be on the front lines enabling every day people to get access to attractive AND affordable housing.

Your Role :

  • Conduct tours daily, both in-person and virtually
  • Communicate with customers via phone, text, and email
  • Set up and host community events
  • Resolve or escalate any customer concerns to the proper channel

Your Skills :

  • Extroverted : energized by meeting new people with a tendency to over communicate
  • Organized to the point of being considered OCD
  • Intrinsically motivated to improve processes and to learn
  • Spreadsheet capable
  • Ability to quickly learn new systems
  • Can assist in generating new and more efficient processes
  • Strong writer and proficiency with other common languages a plus
  • Experience :

  • 2-4 years of sales or customer service experience
  • 1-2 years in an analytical role such as consulting, banking, marketing or analytics
  • Bonus if you are an SF / South Bay native
  • Perks :

  • Full benefits, including medical, vision and dental
  • On-site Luxury housing, subsidized
  • Office with gorgeous views, fitness center, outdoor patio, game room, and more
  • Catered lunch and dinner daily, fully-stocked kitchen
  • Salary Range - $40k-$60k base Housing Discount Benefits

    Salary : $40,000 - $60,000

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