What are the responsibilities and job description for the Resident Care Supervisor position at Homestead Home Health Care Services?
Responsibilities/Qualifications
Homestead provides care in a Senior Living Facility in Westland and is hiring a Resident Care Supervisor who will act as a key point of contact for residents, business leaders, managers, and families to ensure that company goals and milestones are met.
The supervisor will lead the caregivers with a positive attitude and respond to all the needs of the residents. This is an on-call position. Covering all shifts, as needed, will be required. Must have good communication skills with all levels of staff and management. Previous experience caring for seniors and managing care staff is a requirement. Love for seniors is a must!
Previous experience caring for seniors, managing care staff and able to be on-call as needed, are requirements
Duties include but not limited to:
- Maintain employee files
- Review shift supervisor checklists
- Cover open shifts as needed, including call offs
- Assist residents with care: dressing, bathing and toileting
- Follow up on issues, review 24 hours logs –corrective actions for med errors, absences, etc.
- Assess any care complaints
- Payroll – review for missed punches, missed lunches etc. and follow up
- Enter shift pick-ups and shift trades
- Create schedules for staff
- Schedule and interview applicants
- Conduct QA audits, review Incident reports/med errors and put interventions/training in place – involve nurse as necessary
- Meet with each new admit to discuss needs and expectations, audit of med waiver and private pay charting, updates to med waiver counselors, med cart audit every other week
- Order clinical supplies
- Conduct monthly care audit on all resident assistants, conduct monthly med pass audit on all med tech’s,
- End of month: monthly private pay ADL flow sheet changeover, monthly shower sheet distribution, billing support
Benefits:
- Opportunities for advancement
- Medical, dental and vision insurance
- Employee recognition events
- Paid time off
Requirements needed:
- Prior experience managing a senior living facility (2 years)
- Able to be on-call for all three shifts, as needed
- Ability to handle multiple priorities effectively and delegate responsibilities to the appropriate individuals
- Excellent written and verbal skills for effective communication and the ability to facilitate small group presentations
- Proficient in organizational, time management skills
- Demonstrates good judgment, problem solving and decision-making skills
- Demonstration of proficiency in computer skills
- Ability to work weekends, evenings and flexible hours as needed for resident care/services, must be available to our residents at peak service times and as needed
