What are the responsibilities and job description for the Full-Time CSR Job with Education and Professional Growth position at Homestead Insurance Agency Inc?
Our Team:
We are a dynamic and growing insurance agency looking for a skilled and dedicated Personal Lines Customer Service Representative to join our team. As a representative, you will play a critical role in providing exceptional customer service, handling insurance inquiries, and resolving customer issues in a timely and professional manner.
Key Responsibilities:
- Manage customer relationships and provide personalized support
- Respond to insurance-related inquiries and resolve customer complaints
- Maintain accurate records and reports of customer interactions
- Participate in ongoing training and development to improve skills and knowledge
Requirements and Qualifications:
- Strong communication skills (written, oral, and computer)
- Ability to work in a fast-paced environment and meet deadlines
- Familiarity with insurance products and services
- Ability to learn and adapt to new processes and technologies
Benefits:
We offer a competitive salary, opportunities for career advancement, educationally and professionally, and a supportive work environment that encourages growth and development.
