What are the responsibilities and job description for the Teller position at Homestead Savings Bank?
Teller
Department: Retail Banking
Reports To: Branch Manager
Specific Job Functions:
Provides high level of customer service through the process of greeting and thanking customers by name in addition to accurately processing transactions
Performs normal teller duties on a daily basis which includes accepting deposit and loan payments, cashing checks, selling negotiable instruments, etc…
Knowledgeable about Bank products/services and proactively cross-sells to existing and prospective customers
Opens new accounts and safe deposit boxes
Refers loan opportunities to appropriate person
Performs a variety of customer service transactions, such as account holds, stop-payment orders, check orders, etc…
Orders ATM/Debit cards, pulls monthly statement and check copies as necessary
Assist customers with resets for on-line banking or bill payment accounts
Researches customer disputes and completes appropriate paper work for any unauthorized transactions
Ensures all areas are clean, organized and staff is working in efficient manner
Balances cash drawer on daily basis
All other duties as assigned
Job Type: Part-time
Pay: $14.00 - $16.00 per hour
Expected hours: 20 – 30 per week
Benefits:
- Paid time off
- Referral program
Schedule:
- 8 hour shift
- Monday to Friday
- Weekends as needed
Work Location: In person
Salary : $14 - $16