What are the responsibilities and job description for the Service Advisor- North Shore position at HOMETOWN AUTO FRAMINGHAM INC?
Job Details
Description
Automotive Service Advisor/Writer/ Consultant -
North Shore Mazda has an opening for an Automotive Service Advisor / Writer. We are a family owned and operated dealership .
Our dealership has low employee turnover and a great reputation as a great place to work.
Our ideal candidate will have excellent customer service skills and familiarity with ADP. Automotive Service Advisor/Writer experience is a plus but we will consider other candidates with similar or equivalent experience. We offer the opportunity for VERY competitive income, benefits, available 401(k), paid vacation, and an enjoyable, air-conditioned work environment.
Automotive Service Advisor/ Writer Responsibilities:
- Schedule customer's vehicle service appointments
- Greeting customers in a professional manner
- Accurate write up of customer concerns
- Convey expected cost and obtaining approval of repairs
- Tracking of vehicle and communicating progress to customer
- Maintaining excellent customer satisfaction (CSI scores)
- Performing any additional task assigned by management
Qualifications
Automotive Service Advisor / Writer Requirements:
Clean driving record and able to pass a drug test required
- Previous automotive car dealership experience preferred or strong automotive knowledge
- Excellent communication skills
- Professional appearance
- Positive attitude
- Commitment to being a team player
Automotive Service Advisor/Writer Benefits:
- We offer a very competitive pay-plan with salary, commission, and bonuses
- Paid vacations & Benefits package
- Available 401(k)
- Car Dealership and manufacturer training and more
- Our motto is conducting every part of our business openly and truthfully. We do everything transparently.
Job Type: Full-time