Patient Care Coordinator

Hometown Dental is a general dentistry family care office located in McMinnville, OR. Our patient focused dental team is in search of a Patient Care Coordinator who will perform administrative tasks.

To excel in this role, you should be self-motivated, highly organized, and a great communicator.

Responsibilities:

• Open office in the morning, listen to voicemails, adjust schedule as needed.
• Ensure phone is answered promptly.
• Ensure current patients with emergencies are scheduled same day for exam and x-ray. Schedule all other patients in a strategic manner to meet practice and patient needs.
• Greet and check-in patients.
• Mail out new patient paperwork upon scheduling. Verify insurance benefits.
• Monitor the flow of patients, communicate to patients if behind schedule and implement ways to get back on track.
• Check patients out, collect money and schedule TX.
• Check email daily, respond to necessary correspondence, print explanation of benefits by fax, print treatment notes from other providers and route to Doctor.
• Patient care coordinating; monitoring daily schedule, filling holes using waitlist list, and implementing recall protocol; preparing treatment plans and discussing financial agreements.
• Call and confirm patients scheduled for next business day that have not confirmed by email or text. Call to remind patients when premed is required.
• Manage new patient intake, ensuring paperwork filled out completely, insurance verification complete and compile patient chart.
• Be a backup for the Financial Coordinator when needed.
• Help with sterile and keeping the daily schedule on track.
• Help turn over operatories and have a desire to learn chairside assisting and become x-ray certified.

Requirements:

• High school diploma or relevant certification required.
• A minimum of 2 years’ administration experience.
• Experience with Dentrix, or other dental practice software, is desired.
• Dedicated to delivering excellent customer service.
• Understanding of dental billing and insurance procedures.

This position is full time 32 hours Tuesday – Thursday with an alternating Monday and Friday. We offer competitive pay, paid vacation, 401K and free dental care for employee and immediate family members.

Job Type: Full-time

Pay: $18.00 - $20.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Paid time off

Schedule:

• Monday to Friday

Ability to Relocate:

• McMinnville, OR 97128: Relocate before starting work (Required)

Work Location: In person

Salary : $18 - $20