Office Manager

Job Overview
We are seeking a highly motivated and organized Office Manager to oversee the daily operations of our optometry practice. The ideal candidate will have experience in a medical office setting, exceptional organizational and communication skills, and a passion for helping others. As the Office Manager, you will play a key role in ensuring our office runs smoothly and efficiently, supporting our doctors and staff, and providing an excellent experience for our patients.

Responsibilities

• Manage daily office operations, ensuring efficient workflow and excellent patient care
• Supervise, train, and support office staff, including receptionists, technicians, and other team members
• Oversee scheduling of appointments, patient flow, and ensure timely patient care
• Handle patient inquiries, insurance verifications, billing, and collections
• Manage inventory of office supplies, equipment, and optical products
• Coordinate patient communication, including reminders, follow-ups, and satisfaction surveys
• Ensure compliance with HIPAA and other regulations related to patient confidentiality
• Assist with marketing efforts to promote the practice and increase patient engagement
• Oversee financial management of the practice, including budgeting and reporting
• Handle conflict resolution and address patient concerns with professionalism

Qualifications

• Previous experience in office management or a similar role, preferably in an optometry or medical office setting
• Strong leadership and team management skills
• Excellent organizational, multitasking, and time-management abilities
• Proficiency in office management software and basic office equipment
• Knowledge of insurance verification, billing, and coding (experience with vision insurance is a plus)
• Ability to maintain a positive, professional demeanor even in high-stress situations
• Strong communication and interpersonal skills
• High school diploma required; associate's degree or higher preferred

We encourage candidates who are passionate about creating an organized and efficient work environment to apply for this vital role within our organization.

Job Type: Full-time

Pay: $18.00 - $22.00 per hour

Expected hours: 40 per week

Benefits:

• Employee discount
• Health savings account
• Paid time off
• Professional development assistance
• Retirement plan
• Tuition reimbursement

Schedule:

• 8 hour shift
• Monday to Friday

Ability to Commute:

• Lancaster, NH 03584 (Required)

Ability to Relocate:

• Lancaster, NH 03584: Relocate before starting work (Required)

Work Location: In person

Salary : $18 - $22