Pricing Associate Manager

Job Description

The Pricing Coordinator is responsible for working closely with all pricing associates, vendor partners, Store Managers and Hometown Grocers team members in an effort to ensure all company policies and procedures are being followed.

Key Responsibilities:

• Reinforce Hometown Grocers culture, customer service, and performance expectations to all pricing associates.
• Provide consistent practices within the pricing software that supports Hometown Grocers price image. Investigate and resolve inaccuracies; respond with clear and honest feedback.
• Maintain adequate staff levels by interviewing applicants and extending job offers when necessary.
• Coach and train all new pricing associates on the policies and procedures pertaining to the execution of department standards. This includes, but is not limited to, SMS pricing software, pricing handhelds and Nexgen 365.
• Be an active participant in Performance and Development Summary and annual goal setting for yourself and members of the pricing team.
• Communicate and collaborate with the Pricing Support Team to keep the pricing manual and sign program current.
• Finalize and approve weekly work schedule for pricing associates Write and execute weekly department schedule based on department needs.
• Document violations of company policies/procedures by pricing associates and conduct appropriate corrective action, up to and including termination
• Hold department managers and vendors accountable for meeting pricing standards within your store. Work directly with department managers and Store Manager to ensure Standard Operating Plans are being executed.
• Review verification results on a weekly basis to determine where gaps may exist. Address any incorrect stocking issues with corresponding department manager. Communicate results to Pricing Support Team.
• Assist guests with finding items they are looking for while on the sales floor
• Address guest concerns and resolve issues when a guest is not satisfied.
• Contribute to overall cleanliness of the department by picking up, organizing, and cleaning work areas.
• Regular, timely attendance in compliance with the work schedule, and adequate notice to find a replacement for occasional absences

Qualifications:

• High School Education or equivalent combination of education and experience.
• Ability to deal tactfully and effectively with customers and all personnel.
• Good oral and written communication skills and the ability to handle situations.
• BASIC KNOWLEDGE IN COMPUTER FUNCTIONS AND MICROSOFT SUITE PRODUCTS; INCLUDING OUTLOOK, EXCEL, AND WORD