What are the responsibilities and job description for the Cashier/Customer Service position at Hometown Trailer Sales?
Job Summary
We are seeking a motivated and friendly Customer Service Associate / Cashier to join our team. In this role, you will be the first point of contact for our customers, providing exceptional service while handling transactions and assisting with their shopping needs. Your ability to engage with customers and promote products will contribute to a positive shopping experience in our grocery store environment.
Duties
- Greet customers warmly and assist them with inquiries regarding products and services.
- Operate the Point of Sale (POS) system efficiently to process transactions accurately.
- Handle cash, credit, and debit transactions while ensuring proper cash handling procedures are followed.
- Promote sales through upselling techniques and product recommendations to enhance customer satisfaction.
- Maintain a clean and organized checkout area and ensure that all merchandise is properly stocked.
- Supervise junior staff as needed, providing guidance on customer service best practices.
- Assist in resolving customer complaints or issues promptly and professionally.
- Perform basic math calculations to ensure accurate change is given during transactions.
Skills
- Strong sales skills with the ability to upsell products effectively.
- Excellent phone etiquette for handling customer inquiries over the phone.
- Experience in retail sales, preferably in a grocery store setting.
- Proficient in operating POS systems and handling cash transactions accurately.
- Basic math skills for processing payments and giving change efficiently.
- Ability to supervise and mentor junior staff members when necessary.
- A friendly demeanor with strong communication skills to engage with customers effectively.
Join our team as a Customer Service Associate / Cashier, where your contributions will help create an enjoyable shopping experience for our valued customers!
Job Type: Part-time
Pay: $12.00 - $14.00 per hour
Expected hours: No less than 25 per week
Benefits:
- Flexible schedule
Shift:
- Day shift
Ability to Commute:
- Butler, PA 16002 (Required)
Work Location: In person
Salary : $12 - $14