IRA Specialist

Job Summary

The IRA Specialist will perform a variety of duties related to IRAs and provide a wide range of support to Bank Services Operations Management to include reviewing, processing, and updating daily work.  This position will provide guidance to branches and internal departments with routine to moderately complex inquiries and perform duties independently with minimal managerial oversight.  

Key Responsibilities / Essential Functions

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Act as the subject-matter expert for IRAs.
• Review new and existing customer and account relationships for complete and accurate documentation and account set up.
• Review of all activity on IRA accounts daily to ensure transactions are processed correctly and forms are completed to prevent and minimize any tax reporting issues.
• Perform routine maintenance on existing IRA accounts (including adding and removing beneficiaries, calculating, and verifying RMDs, and conversions)
• Perform document administration and management tasks to file, safe keep, image, and audit documents. 
• Review and modify processes and procedures routinely to ensure compliance and improve efficiency.
• Assist with maintaining training materials regarding new products and services and updates to policies and procedures.
• Take ownership of problem resolution on deposit products and services, identifying the issue, resolving, and following up with customer to ensure satisfaction.
• Assist with reviewing, processing, and performing daily operational duties including workflows.
• Develop and maintain an in-depth knowledge of bank products, services, department procedures and policies, and regulations to ensure accurate handling of inquiries.
• Cross-train to perform other functions and duties assigned in Deposit Operations.
• Maintain confidentiality and security of sensitive information.
• Adhere to all corporate policies and procedures, Federal and State regulations, and laws.
• Complete all mandatory annual compliance training.
• Follow regulatory requirements including those pertaining to the Bank Secrecy Act (BSA), Anti-Money Laundering (AML), Customer Identification Program (CIP), and OFAC to assist in the identification, detection, and determent of money laundering and other unlawful activities, as well as regulations pertaining to lending and consumer compliance to include fair lending laws.
• Perform other duties and special projects as assigned. 

Job Requirements

Education:

• High school diploma or equivalent required.

Required:

• 5 years’ experience in a financial institution required, preferably in a back-office operations area.
• 3 years' experience in IRA processing. 
• Advanced knowledge of accounting, balancing principles, and bank operations.
• Demonstrated technology skills, including proficiency with Microsoft Office Suite.
• Initiative and accuracy required, as well as an understanding of regulatory requirements and risk operations to minimize/eliminate potential loss.  

Preferred:

• Bachelor’s degree in relevant field.
• Certified IRA Services Professional Certificate or ability to obtain within two years of employment. 

About HomeTrust Bank

HomeTrust Bank, founded in 1926, is a North Carolina chartered, community-focused financial institution committed to providing value-added community banking through online/mobile channels and multiple locations in Virginia, North Carolina, South Carolina, Tennessee, and Georgia. Learn more at www.htb.com. Apply today to take your first steps towards joining this talented population of employees within a growing organization. 

Work Environment, Physical Requirements  

The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job.  HomeTrust Bank promotes an equal employment opportunity workplace which includes reasonable accommodation of qualified applicants and employees.

• This job operates in a professional office environment and routinely uses standard office equipment such as computers, phones, photocopiers, and fax machines.
• Specific vision abilities required by this position include close vision, distance vision, and the ability to adjust focus.
• Physical activity requiring reaching, sifting, lifting to 25 lbs., finger dexterity, grasping, feeling, repetitive motions, talking and hearing are required.
• The employee will frequently communicate and must be able to exchange accurate information with others.
• The employee may need to move around their office to attend meetings and to access files, machinery, or other job-related tools.

DISCLAIMER:  HomeTrust Bank is an evolving company.  As such this job description is not necessarily an exhaustive list of all responsibilities, duties, skills, efforts, requirements or working conditions associated with the job.  While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed as assigned.

HomeTrust Bank values and promotes diversity and inclusion in every aspect of our business and at every level within the company. We recruit, hire, and promote employees based on their individual ability and experience and in accordance with Affirmative Action and Equal Employment Opportunity laws and regulations. Our policy is that we do not discriminate on the basis of race, color, gender, national origin, religion, age, sexual orientation, gender identity, gender expression, genetic information, physical or mental disability, pregnancy, marital status, status as a protected veteran, or any other status protected by federal, state, or local law.