What are the responsibilities and job description for the Regional Manager of Residential Services position at Homeward Bound, Inc.?
Company Overview
Homeward Bound is a non-profit organization established in 1973. We support people with disabilities across the Twin Cities. We believe in empowering individuals to make choices, grow their independence, and be included in their communities. Our team members say they stay for the relationships—with each other and with the people we serve.
Summary
At Homeward Bound, our Regional Managers of Residential Services are leaders in ensuring high-quality services for individuals with developmental disabilities. You will play a vital role in overseeing residential program operations, health and safety practices, quality assurance, and service delivery that empowers people to live full and dignified lives. Join a dedicated team where you’ll build meaningful relationships with coworkers and the people we serve.
Responsibilities
- Ensure delivery of person-centered services in line with individual plans and HBI standards.
- Oversee site operations including staffing, scheduling, budgeting, training, and compliance.
- Conduct audits, implement improvements, and lead internal investigations when needed.
- Monitor healthcare delivery, environmental safety, and nutritional services.
- Supervise Program Managers and Float DSPs, offering coaching, mentorship, and support.
- Liaise with families, guardians, case managers, and regulatory agencies to build strong partnerships.
- Manage frameworks and exception processes related to DWRS rates and funding.
If you are passionate about making a difference in the lives of individuals with disabilities and possess the leadership skills to drive our mission forward, we invite you to apply for the Regional Manager position at Homeward Bound, Inc. Join us in empowering our community!
Requirements
- Minimum of 3 years of supervisory experience in a human services setting.
- Bachelor’s in human services 1 year direct care experience
- Associate’s in human services 2 years direct care experience
- Diploma 3 years direct care experience
- 50 hours of training 4 years direct care experience under supervision
- Valid Minnesota Driver’s License with acceptable record.
- Strong knowledge of state licensing rules, DWRS systems, and disability services.
- Exceptional leadership, communication, and problem-solving skills.
Benefits
- Qualifying employer for the Public Service Loan Forgiveness (PSLF) Program
- 403(b) retirement plan with employer match
- ICHRA Health Insurance (affordable plans)
- Dental, Vision, and Life Insurance
- Short-Term and Long-Term Disability
- Paid Training and Employee Education Scholarships
- Employee Assistance Program (EAP)
- Voluntary Accident, Hospital Indemnity, and Identity Theft coverage
Homeward Bound is an equal opportunity employer.
Job Type: Full-time
Pay: $63,000.00 - $67,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee assistance program
- Flexible schedule
- Flexible spending account
- Health insurance
- Life insurance
- Paid time off
- Professional development assistance
- Referral program
- Retirement plan
- Vision insurance
Schedule:
- 8 hour shift
- Monday to Friday
Experience:
- Supervising: 3 years (Required)
License/Certification:
- Driver's License (Required)
Ability to Commute:
- Plymouth, MN 55441 (Required)
Work Location: In person
Salary : $63,000 - $67,000
